Jennifer Grills
Groton,CT
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
27
27
years of professional experience
Work History
Team Member
McDonald's
Groton, CT
03.2012 - Current
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Promoted products through effective merchandising techniques.
- Answered phone calls regarding inquiries about products or services.
- Monitored expiration dates on food items for freshness assurance.
Head Server
Applebee's
Groton, CT
01.2005 - 09.2010
- Greeted guests, provided menus and answered questions regarding menu items.
- Trained new employees to perform duties.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Delivered high-quality service and quick beverage service to promote customer satisfaction.
Head Server
Ground Round Restaurant
Groton, CT
05.1998 - 02.2004
- Greeted guests, provided menus and answered questions regarding menu items.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Trained new servers on menu items and restaurant standards.
- Delivered high-quality service and quick beverage service to promote customer satisfaction.
Education
Fitch Senior
Groton, CT06-1998
Skills
- Complaint resolution, cleaning, hospitality and accommodation, plate presentation, organizational development, multitasking abilities, adaptability, reliability
- Cleaning
- Hospitality and accommodation
- Plate presentation
- Organizational Development
- Multitasking Abilities
- Adaptability
- Multitasking
- Reliability
Timeline
Team Member
McDonald's
03.2012 - Current
Head Server
Applebee's
01.2005 - 09.2010
Head Server
Ground Round Restaurant
05.1998 - 02.2004
Fitch Senior