Summary
Overview
Work History
Education
Skills
Certification
Microsoft office suite
Timeline
Generic

Jennifer Gullekson

Winter Springs,FL

Summary

Motivated college graduate and skilled Optometric Technician with a proven track record in delivering high-quality patient care and conducting vision tests. A USAF veteran demonstrating effective organizational practices and the ability to thrive under pressure. Adept at enhancing office efficiency and patient satisfaction through proactive problem-solving and adaptable strategies in fast-paced environments. Career goals include contributing to innovative healthcare solutions while continuing to grow within the optometry field.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Optometric Technician

Vision Source
Oviedo, FL
04.2024 - Current
  • Greeted customers upon arrival in a professional manner while providing excellent customer service.
  • Performed preliminary eye exams, including visual acuity tests and color vision tests.
  • Scheduled appointments for patients according to their needs and preferences.
  • Educated patients about the importance of regular eye exams and preventive care measures.
  • Prepared invoices for services rendered and collected payments from patients.
  • Checked patient records for accuracy and updated them when necessary.
  • Maintained a clean work environment by sterilizing instruments after each use.
  • Provided exceptional customer service by addressing patient concerns promptly and professionally.
  • Conducted vision screenings using automated refraction technology.
  • Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
  • Filed paperwork in accordance with HIPAA regulations and office protocols.
  • Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
  • Answered phone calls from customers inquiring about services offered by the practice.
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
  • Utilized electronic health record systems for accurate and efficient patient data management.

CNA

Tuskawilla nursing Rehab
Winter Springs, FL
02.2024 - 04.2024
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Reported changes in patient conditions to registered nurse or physician.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Monitored food intake and output as directed by nursing staff.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.

Arabic Translator

United States Air Force, USAF
Augusta, GA, GA
09.1995 - 06.2001
  • Gathered key information for national strategic and tactical decision makers by analyzing, translating and transcribing intelligence materials from Arabic into English.
  • Worked cohesively as a team member in a multinational environment
  • Utilized job specific software
  • Provided well written summaries and translations
  • Held a TS Clearance

Color Guard

USAF
Augusta, GA
06.1999 - 12.1999
  • Represented the USAF within a small elite team
  • Carried and displayed American flag for parades, USAF ball and other functions
  • Exercised strong leadership skills and practiced self-discipline on and off duty

Education

License - Certified Nursing Assistant

CNA
Florida
01-2024

Bachelor of Arts - Interdisciplinary Studies

University of Central Florida
Orlando, FL
12.2022

Certificate of Training - Arabic Language

Defense Language Institute
Monterey, CA
05.1997

Skills

  • Typing 50 WPM
  • MS Office
  • Self-Directed
  • Computer Skills
  • Verbal and Written Communication
  • Adaptability and Dependability
  • Friendly and Outgoing
  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Documentation and Reporting
  • Proofreading and Editing
  • Deadline Adherence
  • Attention to Detail
  • Optometric equipment operation
  • Chart preparation
  • Refraction techniques
  • Appointment scheduling
  • Supply restocking
  • Tonometry testing
  • Payment collection
  • Language Translation
  • Written and Verbal Communication

Certification

  • Microsoft Office Suite Training - 2023

Microsoft office suite

Training in Word, PowerPoint, and Excel

Timeline

Optometric Technician

Vision Source
04.2024 - Current

CNA

Tuskawilla nursing Rehab
02.2024 - 04.2024

Color Guard

USAF
06.1999 - 12.1999

Arabic Translator

United States Air Force, USAF
09.1995 - 06.2001

License - Certified Nursing Assistant

CNA

Bachelor of Arts - Interdisciplinary Studies

University of Central Florida

Certificate of Training - Arabic Language

Defense Language Institute

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Jennifer Gullekson