Jennifer Gulliksen
Battle Ground
Summary
Results-driven Customer Relations Manager with extensive experience in managing inventory and shipping logistics for seamless operations. Proven track record of implementing process improvements that boost productivity and reduce costs. Strong leadership abilities foster teamwork and enhance employee morale, contributing to a positive workplace culture. Committed to driving operational efficiency and achieving organizational goals through strategic planning and effective communication.
Overview
11
11
years of professional experience
Work History
Warehouse Manager
River Reserve
02.2025 - 02.2025
- Generated warehouse shipping documents, packing lists and invoices.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Implemented bar coding system to identify location and quantities of requested items.
- Established and maintained good relations with customers, vendors, and transport companies.
- Resolved customer complaints related to product quality or delivery issues.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
Cashier
A & Z Gastowne Minimart
03.2014 - 03.2015
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Followed company security procedures for handling large sums of money.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
Education
GED -
Mt Hood Community College
06-2007
Skills
- Efficient operations oversight
- Inventory management
- Order selection and fulfillment
- Inventory management
- Experienced in QuickBooks
- Customer service expertise
- Quality assurance
- Stock arrangement
- Dependable and ethical conduct
- Patience and empathy
- Consistent reliability
- Cash management expertise
Timeline
Warehouse Manager
River Reserve
02.2025 - 02.2025
Cashier
A & Z Gastowne Minimart
03.2014 - 03.2015
GED -
Mt Hood Community College
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