Jennifer Haislip
Kansas City,MO
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Experienced in fast-paced environments and adaptable to last-minute changes. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Hy-Vee
Kansas City, MO
09.2022 - Current
- Answered customer inquiries via phone, email, and chat.
- Provided top quality control with overseas transactions.
- Contacted customers about potential service upgrades, new services and account changes.
- Resolved complaints promptly and efficiently.
- Developed relationships with customers by providing personalized assistance and support.
Northland CAPS Internship
North Kansas City Hospital
Kansas City, MO
12.2021 - 05.2022
- Prepared reports summarizing project progress and results for management review.
- Implemented strategies to take advantage of new opportunities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Diagnostic Medical Sonography
Metropolitan Community College - Kansas City
Kansas City, MO01-2026
High School Diploma -
Park Hill South High School
Riverside, MO05-2022
Skills
- Data Entry
- Active Listening
- Documentation
- Technical Support
- Multi-Task Management
- Medical terminology knowledge
- Account updating
- Information Security
- Data Collection
- Computer Proficiency
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Customer Service Representative
Hy-Vee
09.2022 - Current
Northland CAPS Internship
North Kansas City Hospital
12.2021 - 05.2022
Diagnostic Medical Sonography
Metropolitan Community College - Kansas City
High School Diploma -
Park Hill South High School