Hi, I’m
Jennifer Hamilton
Host/ FOH Leader
Nashville,TN
Summary
Dynamic and results-oriented professional with a proven track record at City Tap, enhancing team performance and guest satisfaction. Expert in scheduling and strategic planning, with a knack for problem-solving and excellent communication. Demonstrated success in optimizing operational efficiency and elevating service standards, showcasing a blend of hard and soft skills vital for high-paced environments.
Overview
26
years of professional experience
Work History
City Tap
Hostess Manager
02.2022 - 09.2024
Job overview
- Elevated team performance and guest experience by training new hostesses in excellent service skills.
- Coached staff to refine expertise and uphold high standards of professionalism.
- Optimized booking procedures to boost operational efficiency.
- Implemented staff schedules to ensure coverage during busy periods without overstaffing, optimizing labor costs.
Tekila
Server, Bartender, Host
07.2020 - 08.2022
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Ensured seamless transitions by effectively preparing the dining area in both opening and closing duties.
Rock Bottom Restaurants and Brewery
Server, Certified Trainer
04.2010 - 03.2020
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Kept dining area clean and organized for an improved guest ambiance.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bakers Rack
Cashier, Team Lead
02.1999 - 02.2010
Job overview
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
South Side High School Jackson, TN
Diploma from Gender Studies
05.1992
Skills
Budgeting
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Hostess Manager
City Tap
02.2022 - 09.2024
Server, Bartender, Host
Tekila
07.2020 - 08.2022
Server, Certified Trainer
Rock Bottom Restaurants and Brewery
04.2010 - 03.2020
Cashier, Team Lead
Bakers Rack
02.1999 - 02.2010
South Side High School
Diploma from Gender Studies
Similar Profiles
Julie NguyenJulie Nguyen
Server at City TapServer at City Tap
Paul J. BakerPaul J. Baker
Managing Partner- at Port City Tap TechsManaging Partner- at Port City Tap Techs
Johnna PenrodJohnna Penrod
Bartender at City Tap HouseBartender at City Tap House
Dilan HoskinsDilan Hoskins
Intern at East Iris StudiosIntern at East Iris Studios
Abigail SeanezAbigail Seanez
Opening Director of Sales at Caption by Hyatt Downtown Nashville-The GulchOpening Director of Sales at Caption by Hyatt Downtown Nashville-The Gulch