Microsoft applications
Hi, I’m
JENNIFER HANSEN
Goodyear,AZ
Summary
Dedicated animal care professional with 11 years of experience, demonstrating expertise in analytical thinking and conflict resolution. Skilled in software applications and public relations, with a proven track record of implementing new skills effectively. Committed to continuous growth and adaptability across diverse industries.
Overview
14
years of professional experience
1
Certification
Work History
AzPetVetSurprise, AZ
PET STYLIST
08.2020 - Current
Job overview
- Perform pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records
- Restock supplies and rotate items to maintain efficient operations, and prevent the expiration of perishable goods
- Consult with veterinarians to diagnose problems, and administer prescribed treatments when necessary
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities, and allergies with pet owners
- Enhance pet well-being and owner satisfaction through personalized grooming consultations and tailored care solutions
- Maintained up-to-date records on every pet on a daily basis
PetsmartSurprise, AZ
PET STYLIST
06.2017 - 08.2020
Job overview
- Groomed diverse pets, enhancing customer satisfaction and loyalty
- Maintained grooming tools, ensuring high hygiene standards
- Collaborated with team to streamline service processes
- Resolved client concerns, boosting repeat business
- Trained new staff, fostering a supportive work environment
Kamp KanineEncinitas, CA
LEAD VAN DRIVER
03.2013 - 05.2017
Job overview
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided
- Worked closely with team to streamline facility processes, improving efficiency and ensuring a safe, friendly environment for pets
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle
- Managed reservations and scheduling passenger pickup and drop off, enabling on-time pickup and drop off on four routes
Perkins CoieSan Diego, CA
OPERATIONS SUPPORT
04.2011 - 02.2013
Job overview
- Scheduled timely repair and routine maintenance services for office of 50+
- Created and maintained well-organized electronic and hard copy files to support attorneys
- Analyzed and evaluated operational issues and determined time effective solutions
- Liaised with mail carriers to arrange product movements and deliveries for time sensitive materials
- Collaborated with operations team to provide excellent customer service and foster positive work environment
- Performed administrative duties and prepared operational procedures to assist office manager
Education
Mira Mesa High SchoolSan Diego, CA
HIGH SCHOOL DIPLOMA
06.2009
Skills
- Microsoft applications
- Office Equipment
- Data Entry
- Recordkeeping
- Client Consultation
- Problem Solving
- Team Collaboration
- Scheduling
- Attention to Detail
- Adaptability
- Time Management
- Safety Protocols
Certification
Certified Groomer, National Dog Groomers Association of America
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Work-life balanceCareer advancementCompany CultureSoftware
Data entry
Computer literacy
Word processing
File management
Timeline
PET STYLIST
AzPetVet
08.2020 - Current
PET STYLIST
Petsmart
06.2017 - 08.2020
LEAD VAN DRIVER
Kamp Kanine
03.2013 - 05.2017
OPERATIONS SUPPORT
Perkins Coie
04.2011 - 02.2013
Mira Mesa High School
HIGH SCHOOL DIPLOMA