Samantha Gruenberg
Raleigh,NC
Summary
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
Work History
Pet Stylist
Petsmart
Raleigh, NC
11.2021 - Current
- Scheduled appointments and established relationships with clientele
- Educated owners on proper maintenance of their pet's coat between professional groomings.
- Washed, cut, and styled dog fur
- Understood dog body language.
- Demonstrated proper handling techniques when working with animals.
- Assisted in the training of new staff members in proper procedures for handling animals during grooming sessions.
Sales Associate
Tillys
Newark, DE
04.2021 - 11.2021
- Mentored new cashiers and employees
- Adhered to all store policies, rules, and regulations
- Maintained up to date knowledge of all retail promotions.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Merchandise Associate
Home Goods
Newark, DE
03.2021 - 04.2021
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Assisted customers in locating desired items and provided advice on product features.
- Strategically placed items in order to maximize purchases.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
Front Desk Associate
Massage Envy
Rocky Point, NY
07.2019 - 02.2021
- Kept records of customer interactions and transactions
- Performed nightly audit of cash register drawers to verify accuracy of funds on hand.
- Boosted sales revenue by skillfully promoting memberships and products.
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, booked reservations, and responded to inquiries from customers.
Education
BS - Wildlife ecology and conservation
University of Delaware
Newark05.2023
Skills
- Microsoft Office
- Human and Animal Safety
- Critical Thinking
- Customer Service
- Inbound and Outbound Calling
- Negotiation
- Stocking and Replenishing
- Sales Knowledge
- Dog Grooming
- Maintaining Client Records
- Appointment Scheduling
- Sanitation Procedures
- Animal Handling
References
References available upon request.
Timeline
Pet Stylist
Petsmart
11.2021 - Current
Sales Associate
Tillys
04.2021 - 11.2021
Merchandise Associate
Home Goods
03.2021 - 04.2021
Front Desk Associate
Massage Envy
07.2019 - 02.2021
BS - Wildlife ecology and conservation
University of Delaware
Similar Profiles
Kevin BedollaKevin Bedolla
Pet Specialist at PetSmartPet Specialist at PetSmart
Jessica SorrellJessica Sorrell
Manager at PetsmartManager at Petsmart
Callista BrownCallista Brown
Professional Dog Bather at PetsmartProfessional Dog Bather at Petsmart
Elizabeth WelschElizabeth Welsch
Retail Sales Associate at PetsmartRetail Sales Associate at Petsmart
Steven VioletteSteven Violette
Chief Operating Officer at One Health LinkChief Operating Officer at One Health Link