Jennifer Harder
Basking Ridge,NJ
Summary
Dynamic leader with proven expertise in strategic planning, sales forecasting, and cross-functional collaboration. Known for driving sales growth and enhancing customer engagement through effective communication and project management. Innovative professional with extensive experience in store operations and strategic merchandising.Recognized for leadership in project management and building cross-functional relationships, committed to maximizing sales performance, and improving customer experience..
Overview
2026
2026
years of professional experience
Work History
Senior Director, Store Manager
Macy's
Willowbrook, NJ
04.2017 - Current
- Led 5 locations over 8 years, including 2 years in Nation's Prototype location, managing stores with combined revenue of $180 million.
- Piloted Dual Box Store Manager role in 2018, achieving #1 scorecard in organization.
- Promoted in 2015 as the Assistant Store Manager at the Roosevelt Field flagship location in NY for 2 years, co-managing a $118M store; promoted again in 2017 to solely lead the operations of a $14M store.
- Achieved Store Manager of the Year in 2018 for leading a new pilot, coaching, and developing 18 direct reports to exceed goals and expectations.
- Chosen for the Leadership Development Program, and chosen for the Star Council Committee in 2023-2025.
- Developed and implemented strategic plans that enhanced organizational efficiency and profitability.
- Promoted a culture of collaboration among staff members through regular communication, feedback, and recognition.
- Managed multiple projects simultaneously while ensuring deadlines were met.
- Led cross-functional teams to enhance customer experience strategies.
- Facilitated communication between corporate and store management teams.
- Developed and implemented merchandising strategies to boost product visibility.
- Collaborated with cross-functional teams to align business goals and objectives.
- Mentored team leaders in operational best practices and performance management.
- Lead cross-functional teams in developing creative solutions to challenging problems.
- Led strategic initiatives to enhance customer experience across retail locations.
District Merchant
Macy's
Long Island, NY
2012 - 2015
- Directed a single family of businesses (apparel for eight stores for two years); earned District Merchant of the Year in 2012 and 2013 for delivering sales growth and profitability, merchandise execution excellence, successfully delivered regional strategy, and merchandise/execution priorities.
- Collaborated with cross-functional teams to create effective merchandising strategies and promotions that aligned with regional goals.
- Supported development of store-specific merchandising strategies, focusing on product selection and pricing to enhance customer appeal.
- Trained and mentored team members on merchandising standards and best practices, fostering a culture of excellence in execution.
- Analyzed sales data to identify trends and recommend changes to increase profitability.
- Monitored competitor activity in order to stay informed of industry trends and adjust strategies accordingly.
Senior Executive Merchant Manager
Macy's
- Promoted within one year from Douglaston to Roosevelt Field—from Home Store, Children’s, and Macy Women ($11M business with staff of seven) to Women's Apparel ($22M with staff of sixteen); planned and executed product flow to enhance sales through effective merchandising, markdown execution, product positioning, inventory management, and trend analysis.
Group Sales Manager
Macy's
Long Island, NY
- Led group sales initiatives to boost team performance and strengthen customer engagement.
- Collaborated with cross-functional teams to develop effective sales strategies and promotions.
- Developed and implemented strategies to increase customer satisfaction and sales growth.
- Oversaw promotions for product lines including apparel, home, handbags, and jewelry, driving brand awareness and sales.
Skills
- Strategic planning
- Sales forecasting
- Inventory management
- Merchandising execution
- Data analysis
- Customer engagement
- Cross-functional collaboration
- Stakeholder relations
- Project management
- Relationship building
- Innovation management
- Effective communication
Accomplishments
Multiple Make Magic 6 Winner
Timeline
Senior Director, Store Manager
Macy's
04.2017 - Current
District Merchant
Macy's
2012 - 2015
Senior Executive Merchant Manager
Macy's
Group Sales Manager
Macy's