JENNIFER HARMON
Lawrenceville,PA
Summary
With a proven track record at TaxConnex, I excel in sales and use tax filing and client relationship management, ensuring 100% on-time submission rates. Leveraging expertise in QuickBooks and Excel, I've established robust financial solutions, consistently exceeding service level agreements. My approach combines technical proficiency with strategic client engagement, driving compliance and satisfaction. Focused Tax Analyst proudly offering many years' experience in finding opportunities to automate tax processes. Considered a valuable asset in terms of tax knowledge and auditing procedures. Dedicated to working as part of an effective team and promoting exceptional planning and time management skills.
Overview
10
10
years of professional experience
Work History
Sales and Use Tax Analyst
TaxConnex
04.2024 - Current
- Conducted comprehensive sales and use tax audits, ensuring compliance with current jurisdictional rates and regulations
- Managed updates to telecommunications and sales tax rates, maintaining precise tax content for software applications
- Oversaw monthly, quarterly, and annual filings for a portfolio of clients, achieving a 100% on-time submission rate
- Provided technical expertise on tax software content, facilitating seamless user experiences for practitioners
Founder/Owner
KSH Accounting Consultants LLC
01.2024 - Current
- Established and managed a successful accounting and bookkeeping business, providing customized financial solutions for small to medium-sized businesses
- Delivering accurate bookkeeping, tax preparation, and compliance services, ensuring client satisfaction and trust
- Specializing in income tax compliance, reconciliations, and financial reporting, enabling clients to meet regulatory requirements seamlessly
- Utilizing software tools like QuickBooks and Excel to streamline financial processes and generate detailed reports
- Built and maintained strong client relationships through excellent customer service and tailored financial advice
Indirect Tax Administrator
Bolton Group to CHEP
09.2021 - 03.2024
- Successfully prepared and reviewed complex sales, property, and use tax returns across multiple jurisdictions
- Reconciled sales tax liability accounts monthly, ensuring accuracy and timely resolution of discrepancies
- Directed business personal property tax compliance, meeting all regulatory deadlines and requirements
- Resolved jurisdictional audits with a focus on minimizing liability and maximizing compliance efficiency
Owner/Operator
Infinite Cleaning Solutions and Services
03.2020 - 03.2024
- Led all tax-related operations, including sales, use, and income tax filings, ensuring compliance for business activities
- Managed client relations to deliver high-quality service and retain long-term business partnerships
- Implemented effective time and resource management strategies, driving operational success
Technical Support Specialist
Kelly Connect
07.2018 - 03.2020
- Delivered technical solutions for complex issues with operating systems, mobile devices, and cloud environments
- Documented customer concerns in detailed Excel spreadsheets, enhancing issue-tracking accuracy
- Provided customer-focused support that consistently exceeded service level agreements and satisfaction targets
Genius Bar Technical Support
Apple
01.2015 - 08.2017
- Delivered advanced technical support and troubleshooting for iOS devices, earning recognition for customer satisfaction
- Maintained a comprehensive understanding of Apple products and services, enabling effective issue resolution
- Supported service delivery improvements by providing actionable feedback to management teams
Education
Bachelor of Science - Finance and Accounting
University of Phoenix
12.2024
Associate Degree - Healthcare Administration
University of Phoenix
Kansas City, MO12.2011
Skills
- Sales and Use Tax Filing
- Business Personal Property Tax
- Rate Audits and Updates
- Telecommunications Taxation
- Tax Software Content Management
- Excel
- QuickBooks
- MS Office
- Network Troubleshooting
- Data Analysis
- Client Relationship Management
- Technical Support
- Process Optimization
- Indirect Tax Compliance
- Jurisdictional Audit Resolution
- Reconciliations
Professionalmemberships
IPT, Institute for Professionals in Taxation, Member
Skills
Sales and Use Tax Filing, Business Personal Property Tax, Rate Audits and Updates, Telecommunications Taxation, Tax Software Content Management, Excel, QuickBooks, MS Office, Network Troubleshooting, Data Analysis, Client Relationship Management, Technical Support, Process Optimization, Indirect Tax Compliance, Jurisdictional Audit Resolution, Reconciliations
Timeline
Sales and Use Tax Analyst
TaxConnex
04.2024 - Current
Founder/Owner
KSH Accounting Consultants LLC
01.2024 - Current
Indirect Tax Administrator
Bolton Group to CHEP
09.2021 - 03.2024
Owner/Operator
Infinite Cleaning Solutions and Services
03.2020 - 03.2024
Technical Support Specialist
Kelly Connect
07.2018 - 03.2020
Genius Bar Technical Support
Apple
01.2015 - 08.2017
Bachelor of Science - Finance and Accounting
University of Phoenix
Associate Degree - Healthcare Administration
University of Phoenix
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