Pro Shop Manager
Aspetuck Valley Country Club
05.2023 - 08.2024
- Greeted guests in with friendliness and professionalism.
- Provided positive customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Cleaned, closed, and secured store at end of shift.
- Greeted customers, identified needs and provided product advice.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Used POS system to process sales, returns and exchanges.