Jennifer Harville
Hamburg,USA
Summary
Healthcare administrative expert with over 20 years in patient accounts, insurance claims, and revenue cycle management. Proficient in Medicare, Medicaid, and commercial payer systems, with a strong grasp of EMR/EHR and HIPAA compliance. Demonstrated success in remote roles, excelling in revenue analysis, auditing, and appeals coordination. Renowned for accuracy, problem-solving, and fostering strong client and team relationships.
Overview
30
30
years of professional experience
Work History
Clerical Assistant
Ashley County Medical Center – Ashley Pediatric Clinic
Crossett, AR
11.2024 - 08.2025
- Process patient payments and manage account balances.
- Data entry
- Verify and enter insurance data for accurate claims submission.
- Schedule appointments and maintain EMR accuracy through chart audits.
- Assist with denial resolution by reviewing documentation and insurer follow-up.
- Maintain HIPAA-compliant handling of all patient data.
Clerical Assistant
Ashley County Medical Center – Hamburg Clinic
Hamburg, AR
02.2022 - 11.2024
- Process patient payments and manage account balances.
- Data entry
- Verify and enter insurance data for accurate claims submission.
- Schedule appointments and maintain EMR accuracy through chart audits.
- Assist with denial resolution by reviewing documentation and insurer follow-up.
- Maintain HIPAA-compliant handling of all patient data.
Optician
Advanced Eyecare Associates
Crossett, AR
02.2017 - 01.2021
- Guided patients in frame selection and lens options based on prescriptions.
- Measured and adjusted eyewear for fit and function.
- Processed insurance eligibility and explained out-of-pocket expenses.
- Data entry
- Creating spreadsheets & charts to track payments to & from optical labs
- Maintained frame/lens inventory and updated patient records
Clerical Assistant
Superior Medical Equipment, LLC
Crossett, AR
11.2015 - 01.2017
- Verified insurance data and supported durable medical equipment claims.
- Data entry
- Audited patient documentation for billing accuracy and compliance.
- Provided cross-functional support to clinical and administrative teams.
Front Office Manager
Drew Memorial Hospital Home Health
Monticello, AR
01.2007 - 11.2013
- Data entry
- Billing across all payers
- Posting payments from EOB’s from all payers
- Follow up on denials & underpayments
- Supervised billing operations and trained staff on revenue procedures.
- Oversaw claim submission, denial management, and appeals coordination.
- Conducted audits, resolved discrepancies, and optimized billing workflows.
- Collaborated with clinical teams to improve documentation compliance.
Administrative Assistant
Area Agency on Aging Southeast Arkansas
Monticello, AR
01.2005 - 11.2007
- Scheduled appointments, maintained records, and supported case management.
- Data entry
- Handled daily communications and reviewed time logs for home health aides.
- Ensured data entry accuracy across both physical and electronic records.
Administrative Assistant
Searcy, Sanderlin, & Saffold
Monticello, AR
01.2000 - 01.2004
- Managed client communications and directed calls professionally.
- Data entry
- Handled sensitive tax documents, scanned, organized, and ensured filing accuracy.
- Performed general office duties including data entry and client support.
Dispatcher
Crossett Police Department
Crossett, AR
01.1998 - 01.1999
- Answered and triaged emergency calls while maintaining composure in high-stress scenarios.
- Provided key information to responders and ensured accurate call routing.
Checker & Stocker
Kroger Grocery Store
Hamburg, AR
01.1996 - 01.1998
- Assisted customers and maintained inventory on the sales floor.
Education
High School Diploma -
Fountain Hill High School
Fountain Hill, AR01.1998
Skills
- Insurance billing and claims management
- Data entry and verification
- Denials management and appeals
- Patient records auditing
- HIPAA compliance
- EMR/EHR systems proficiency
- EClinicalWorks and CPSI expertise
- E-MDs and Crystal PM knowledge
- MaximEyes experience
- Microsoft Office Suite proficiency
- Payment processing and reconciliation
- Document scanning and verification
- Customer service skills
- Appointment scheduling and front desk support
Core Skills Competencies
- Insurance Billing & Claims: Medicare, Medicaid, BCBS
- Data entry
- Denials Management & Appeals Support
- Patient Records & Chart Auditing
- HIPAA Compliance & Confidential Data Handling
- EMR / EHR Systems: eClinicalWorks, CPSI, e-MDs, Crystal Practice Management, MaximEyes
- Microsoft Office Suite
- Payment Processing & Patient Balances
- Document Scanning & Data Verification
- Customer Service & Phone Etiquette
- Appointment Scheduling & Front Desk Support
- Remote Work Readiness & Independent Productivity
Timeline
Clerical Assistant
Ashley County Medical Center – Ashley Pediatric Clinic
11.2024 - 08.2025
Clerical Assistant
Ashley County Medical Center – Hamburg Clinic
02.2022 - 11.2024
Optician
Advanced Eyecare Associates
02.2017 - 01.2021
Clerical Assistant
Superior Medical Equipment, LLC
11.2015 - 01.2017
Front Office Manager
Drew Memorial Hospital Home Health
01.2007 - 11.2013
Administrative Assistant
Area Agency on Aging Southeast Arkansas
01.2005 - 11.2007
Administrative Assistant
Searcy, Sanderlin, & Saffold
01.2000 - 01.2004
Dispatcher
Crossett Police Department
01.1998 - 01.1999
Checker & Stocker
Kroger Grocery Store
01.1996 - 01.1998
High School Diploma -
Fountain Hill High School