Courtney Lofton
Cleveland,MS
Summary
I am a hardworking employee with experience in receptionist work, people skills, and computer skills. I am a dedicated team player and get along well others. i also have an outstanding work ethic.
Overview
8
8
years of professional experience
Work History
Physician Office Representative
Ashley County Medical Center Pediatric Clinic
Crossett , AR
05.2021 - Current
- Schedule appointments daily.
- Verify insurance
- Post payments.
- Transferred incoming calls to the appropriate locations.
Receptionist
Delta Animal Services
Cleveland, MS
05.2016 - 04.2021
- Processed financial transactions for clients.
- Scheduled appointments for vaccinations, routine check ups, and surgical visits.
- Reviewed records from appointments and entered all the data into the system.
- Managed front office activities such as; Customer service, client appointments, and billing/collections.
- Answered incoming calls and handling them or directing them to the appropriate place.
Education
High School Diploma -
North Sunflower Academy
Drew, MS05-2015
Skills
- Scheduling Appointments
- Patient Scheduling
- Insurance Verifications
- Payment Processing
- Directing Callers
- Call Routing
- Call Handling
- Medical Records Maintenance
References
References available upon request.
Timeline
Physician Office Representative
Ashley County Medical Center Pediatric Clinic
05.2021 - Current
Receptionist
Delta Animal Services
05.2016 - 04.2021
High School Diploma -
North Sunflower Academy
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