Domestic Attemptrist: Home DIY'erish, passionate about cooking, avoider of baking, wallpaper got the last laugh on me.
Hi, I’m
Jennifer Hasle
Charleston,SC
Summary
Organized and dependable candidate successful at managing multiple priorities and projects with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
years of professional experience
1
Language
Work History
Lowcountry Urology Clinics, PACharleston, SC
Senior Revenue Manager
01.2017 - 05.2023
Job overview
- Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
- Monitored and guided revenue cycle operations; decreased A/R by 41% in 3Q's and increased net monthly payments from 20-45% compared to previous YTD.
- Analyzed complex data sets to derive actionable insights for improving internal processes related to revenue cycle management.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Monitored industry trends to anticipate changes that may impact organization's revenue cycle performance.
- Managed cross-functional teams to improve overall revenue cycle operations.
- Collaborated with Board and Partner Members to develop long-term financial plans.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Supported financial director with special projects and additional job duties.
Suber Plastic SurgeryGreenville, SC
Practice and Clinical Manager
09.2009 - 12.2016
Job overview
- Initiated A/R project: reworked previous YTD A/R to capture 93% of balances previously considered lost revenue by previous biller.
- Communicated closely with patients, ensuring medical information was kept private and concierge-level customer service was executed.
- Spearheaded initiatives aimed at improving community relations, including hosting events such as health fairs or seminars on relevant topics in healthcare management.
- Liaised communication between staff members, fostering collaborative work environment that improved overall team performance.
- Assist Plastic Surgeon in all local procedures (sterile prep, preparation of all patient RXs, prepared hospital orders).
- Negotiated and price shopped all medical devices and clinical equipment needs.
Advanced Cosmetic SurgeryGreenville, SC
Practice Manager
01.2007 - 08.2009
Job overview
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Present patients with treatment plans then facilitating finances and scheduling of plans; increased consult/scheduling conversion by 40% compared to previous YTD.
- Employee ambassador and liaison between 16 staff members and business owner/MD.
- Continuous training via Allergan Practice Consulting for improved sales techniques, flow and efficiency, effective Office Management and growing a successful aesthetic practice.
- Created and executed business growth plans via newsletters, after hours event planning, spokesperson for WSPA (local news) as field expert, website and TV commercial creative content manager.
Greater Charlotte Oral And Facial SurgeryPineville, SC
Patient Coordinator & Marketing Director
04.2005 - 09.2008
Job overview
- Communicated with patients, caregivers and families members to relay diagnoses and treatment options.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Planned and executed internal and external marketing events.
Education
Western Carolina UniversityCullowhee, NC
Bachelor of Science from Business Administration And Management
05.2002
Skills
- Policy and procedure development
- Revenue Cycle Management
- Medical practice management
- Analytical Thinking
- Team building
- Team Management
- Problem Resolution
- Sales Training
Community Outreach
2024 SC State DECA Judge: Sole Judge for Marketing Management Team Decision Making
Volunteer of food service at Charleston Rifle Club (current)
Women's Axillary Member at CRC (current)
Volunteer of food service at Post 5091 VFW, Charleston, SC (current)
Registration Volunteer for Palmetto Peleton, Greenville, SC
Interests
Rescue Dog Mama
Notorious singer of the wrong lyrics
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Revenue Manager
Lowcountry Urology Clinics, PA
01.2017 - 05.2023
Practice and Clinical Manager
Suber Plastic Surgery
09.2009 - 12.2016
Practice Manager
Advanced Cosmetic Surgery
01.2007 - 08.2009
Patient Coordinator & Marketing Director
Greater Charlotte Oral And Facial Surgery
04.2005 - 09.2008
Western Carolina University
Bachelor of Science from Business Administration And Management
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