Jennifer Hatcher
New Braunfels,TX
Summary
Dynamic Registered Dental Assistant with a proven track record at Dr. Lauren Schulte and Dr James Powell excelling in patient care and infection control. Recognized for enhancing patient satisfaction through effective communication and four-handed procedures. Proficient in implementing digital scanner for procedures, provisional crown and bridge fabrication, inventory management and training (supervising) dental assistants ensuring a safe and efficient clinical environment.
Overview
36
36
years of professional experience
Work History
Cashier
PetSmart
11.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Registered Dental Assistant
Dr Lauren Schulte
10.2020 - 08.2025
- Explained treatment procedures and instructed patients on home care guidelines.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Trained and supervised new hire assistants as lead dental assistant.
- Proficient if provisional crown and bridge fabrication.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Provided post-operative instructions to patients following various treatments such as extractions or root canals.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Typed patient data into computer system using Open Dental while following privacy laws and maintaining high-level accuracy.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Monitored patient comfort and safety during dental procedures.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Implemented use of Medit scanner for crown and bridge, implant procedures as well as biteguards.
Registered Dental Assistant
Dr. James Powell
10.2009 - 10.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Staged tray for procedures by arranging dental instruments and equipment.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, diagnostic casts and impressions.
- Recognized for consistently providing a high level of patient care, contributing to increased patient retention and referral rates.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Collaborated with dental team members to deliver comprehensive care for all patients.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Monitored patient comfort and safety during dental procedures.
- Typed patient data into computer system using Softdent while following privacy laws and maintaining high-level accuracy.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
- Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
Registered Dental Assistant
Greenburg Dental
04.2003 - 04.2004
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Prepared patient x-rays and images for dentist review.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Provided post-operative instructions to patients following various treatments such as extractions or root canals.
- Recognized for consistently providing a high level of patient care, contributing to increased patient retention and referral rates.
- Streamlined dental office operations with efficient inventory management and ordering of supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
Registered Dental Assistant
Dr James Powell
06.1994 - 04.2003
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, diagnostic casts and impressions.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Explained treatment procedures and instructed patients on home care guidelines.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Provided post-operative instructions to patients following various treatments such as extractions or root canals.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Typed patient data into computer system using Softdent while following privacy laws and maintaining high-level accuracy.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
Registered Dental Assistant
Dr Derrick Carter
07.1993 - 09.1994
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, diagnostic, casts and impressions.
- Supported dentists during the administration of local anesthesia, ensuring patient comfort throughout the process.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared patient x-rays and images for dentist review.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Monitored patient comfort and safety during dental procedures.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Provided post-operative instructions to patients following various treatments such as extractions or root canals.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Exposed, developed and mounted dental x-rays.
Registered Dental Assistant
Dr James Powell
08.1989 - 05.1993
- Prepared patient X-rays and images for review by dentist.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Staged tray for procedures by arranging dental instruments and equipment.
- Recognized for consistently providing a high level of patient care, contributing to increased patient retention and referral rates.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Streamlined dental office operations with efficient inventory management and ordering of supplies.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
- Explained treatment procedures and instructed patients on home care guidelines.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Monitored patient comfort and safety during dental procedures.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
Education
Registered Dental Assistant - Expanded Duties Dental Assistant
Florida College of Medical And Dental Careers
Jacksonville, FL06-1989
High School Diploma -
Nathen Bedford Forrest High School
Jacksonville, FL06-1986
Skills
- Patient care excellence
- Infection control proficiency
- Multitasking
- Disinfecting rooms and equipment
- Four-handed procedures
- Impression taking accuracy
- Exam room setups
- Digital radiography proficiency
- Provisional crown and bridge fabrication
- Digital scanning for crown and bridge, implant restorations, as well as scanning for biteguard appliances
- Supervising and training new hire assistants
- First aid training
- Inventory management
- OSHA regulations
- Complex Problem-solving
- Equipment sterilization
- Proficient in Open Dental Software
- Full mouth radiographs
- Inventory control
Timeline
Cashier
PetSmart
11.2024 - 01.2025
Registered Dental Assistant
Dr Lauren Schulte
10.2020 - 08.2025
Registered Dental Assistant
Dr. James Powell
10.2009 - 10.2020
Registered Dental Assistant
Greenburg Dental
04.2003 - 04.2004
Registered Dental Assistant
Dr James Powell
06.1994 - 04.2003
Registered Dental Assistant
Dr Derrick Carter
07.1993 - 09.1994
Registered Dental Assistant
Dr James Powell
08.1989 - 05.1993
Registered Dental Assistant - Expanded Duties Dental Assistant
Florida College of Medical And Dental Careers
High School Diploma -
Nathen Bedford Forrest High School