Kylie Petsche
Painesville
Summary
Dedicated professional with strong customer service skills and a proven work ethic. Experienced in cash handling and team collaboration, committed to enhancing customer satisfaction and maintaining a clean and organized environment. Excellent time management skills and ability to work under pressure. Great prioritization skills. Ability to communicate with my team efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Pinkys Beverage
Concord, OH
07.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy during shift changes.
- Assisted customers with product inquiries, enhancing service experience.
- Maintained clean and organized checkout area to optimize workflow.
Shift Leader
KBP Foods
Willoughby, OH
02.2021 - 06.2023
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained new team members on procedures and customer service best practices.
- Managed inventory levels, reducing waste through effective stock rotation techniques.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
Nursing
Lakeland Community College
Willoughby, OH06-2027
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Time management skills
- Customer service excellence
- Money handling
- Reliability and punctuality
- Written and verbal communication
- Vital signs monitoring
- Feeding assistance
- Basic life support
- Healthcare ethics
- Patient care excellence
- Medical terminology
- Patient safety
Certification
- Basic Life Support
Timeline
Cashier
Pinkys Beverage
07.2023 - Current
Shift Leader
KBP Foods
02.2021 - 06.2023
Nursing
Lakeland Community College