Jennifer Heilman
Fort Polk,Louisiana
Summary
Dynamic professional with experience as a Dispatcher at First Student, excelling in customer service and decision-making. Proven ability to prioritize calls and navigate routes efficiently, enhancing operational effectiveness. Skilled in dispatch software and active listening, fostering strong customer relations and ensuring seamless communication. Committed to delivering exceptional service in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher/Driver
First Student
06.2024 - 06.2025
I was PM dispatcher and I ran a mid day and a morning route. I also was the ambassador, doing all the hiring and get people set up with alrio and work day
Fast Food
Braums Ice Cream And Dairy
12.2021 - 11.2023
I worked customer service and cash resgister
Education
High School Diploma -
Dension High School
DenisonSkills
- Customer service
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Stress tolerance
- Dispatching procedures
- Prioritizing calls
- Problem-solving
- Customer relations
- Customer relationship management
- Route navigation
- Routing orders
Certification
- Licensed Class B P n S
Timeline
Dispatcher/Driver
First Student
06.2024 - 06.2025
Fast Food
Braums Ice Cream And Dairy
12.2021 - 11.2023
High School Diploma -
Dension High School
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