Jennifer Hemminger

Republic,Ohio

Summary

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

years of professional experience

Work History

PAR/Insurance Specialist

QUADAX

04.2022 - Current

Outgoing calls to Insurance Companies
Appeals
Adjustments
Reviews and works denials.
Timely filing
Incoming calls from patients, MD office, sales reps.
Demanding, deleting claims as needed.

Orthodontic Assistant

Dr. Schilling

Norwalk

08.2019 - 05.2022

Orthodontic Assistant, Scheduling appointments, Dental Radiographer

Patient Access Rep

FTMC

Norwalk, Ohio

05.2021 - 04.2022

Incoming calls, scheduling appointments, verifying insurance and taking co-payments
Surgery scheduling

Education

Dental Radiographer -

Owens Community College

Perrysburg, OH

03-2001

Skills

Detail oriented
Medical terminology
Maintain confidentiality
Excellent verbal communication
Ability to multitask
Establish priorities
Work independently

Responsible for taking inbound patient calls for payments, complaints and questions
References contracts for payment and balance accuracy
Post adjustments as needed
Resends Claims to insurance
Appeals
Write Offs
Calls insurance companies for timely filing and claim updates

Timeline