Jennifer Hemphill

• Greeted guests, presented menus, and explained Asian cuisine specials clearly.
• Took accurate orders, entered requests, and coordinated timing with kitchen staff.
• Mixed cocktails, poured beverages, and maintained compliance with alcohol service standards.
• Monitored tables, refilled drinks, and resolved guest needs promptly.
• Supported teammates during peak service, ensuring smooth table turnover and consistent hospitality.
• Recommended food and beverage pairings to enhance guest dining experience.
• Prepared bar station, restocked supplies, and maintained clean service areas.
• Assisted with inventorying beverage stock and bar supplies.
• Helped management plan and serve bar menu exceeding customer expectations.
• Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
• Completed requisitions to maintain required stock par levels.

• Delivered beverage orders promptly while maintaining attentive table service and guest satisfaction.
• Managed multiple cocktail stations, balancing order flow and prioritizing service during busy shifts.
• Presented drink menus, described specials, and recommended selections aligned with guest preferences.
• Processed guest requests accurately, coordinating with bartenders to ensure correct preparation and timing.

Managed high-volume bar service operations at well-known Malibu coast venue.

Coordinated winter retention programs such as variety shows to draw clientele throughout the year.

Helped curate a culture of Aloha by the sea with staff and guests.

Worked with their events divisions for private events setting up for weddings , corporate gatherings and etc.

• Trained new bartenders on bar setup, POS procedures, and consistent service standards.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.