Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Hernanfez

Houston,TX

Summary

At Fred Loya Insurance, I excelled in tailoring car insurance solutions to client needs, showcasing my expertise in policy analysis and a commitment to exceptional customer service. My proactive approach in dispute resolution and partnership cultivation led to significant achievements in sales quota surpassing and team development, embodying strong negotiation skills and a results-driven mindset.

Overview

2
2
years of professional experience

Work History

Car Insurance

Fred Loya Insurance
Houston, TX
02.2023 - 12.2024
  • Analyzed customer needs and provided customized advice on selecting suitable car insurance plans.
  • Maintained relationships with banks, investment advisors, insurance carriers, brokers.
  • Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
  • Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
  • Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
  • Acted as a liaison between insurance carriers, employers, claimants, attorneys during dispute resolution proceedings.
  • Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to promote swift payment and issue resolution.

Education

High School Diploma -

Houston Homeschool
Houston, TX
06-2023

Skills

  • Car insurance
  • Policy analysis
  • Insurance sales strategy
  • Deductible expense identification
  • New policy quotations
  • Sales quota achievement
  • Insurance sales
  • Customer service
  • Policy adjustment
  • Strong negotiation
  • Team training and development

Timeline

Car Insurance

Fred Loya Insurance
02.2023 - 12.2024

High School Diploma -

Houston Homeschool

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Jennifer Hernanfez