JENNIFER HERRERA
Freeport,USA
Summary
Dynamic hospitality professional with extensive experience delivering exceptional service in fast-paced dining environments. Recognized for a strong commitment to teamwork and customer satisfaction, consistently adapting to evolving needs while maintaining high standards of cleanliness and efficiency. Proven ability to manage multiple tasks effectively, handle customer inquiries with poise, and foster a welcoming atmosphere through excellent communication skills. Results-driven individual with a positive attitude, dedicated to enhancing the overall dining experience for all patrons.
Overview
10
10
years of professional experience
Work History
Server/Bartender
CATERING BY RESTAURANT ASSOCIATES (CXRA)
New York, NY
09.2022 - Current
- Provide professional food and beverage service at high-volume corporate and private events.
- Prepare and serve beer, wine, and mixed drinks while delivering excellent guest service.
- Collaborate with bartenders, servers, and kitchen staff to ensure efficient service during large-scale events.
- Handle cash transactions and maintain accurate cash-handling procedures.
- Maintain cleanliness, organization, and food safety standards throughout service.
Language & Culture Teaching Assistant
CRA PALANCIA-ESPADÁN (NALCAP)
Valencia, Spain
10.2025 - 05.2026
- Assisted teachers in English language instruction for elementary school students.
- Led engaging classroom activities while adapting lessons for students of varying abilities.
- Strengthened communication, teamwork, and problem-solving skills in a multicultural environment.
Patient Health Navigator / Care Coordinator
CINQ CARE
New York, NY
11.2022 - 03.2024
- Coordinated care and communicated with clients, providers, and community resources.
- Managed multiple priorities while maintaining professionalism in fast-paced situations.
- Built strong customer service, communication, and conflict-resolution skills.
Assistant Clinical Coordinator
QUEENS PSYCHOTHERAPY & COUNSELING CENTER
Astoria, NY
12.2021 - 08.2022
- Supported daily administrative operations for a busy outpatient mental health practice.
- Managed client communication, scheduling, and front desk responsibilities while assisting the clinical team.
Cashier/Bartender
BAREBURGER
Rockville Centre, NY
04.2017 - 05.2018
- Prepared and served alcoholic beverages while providing friendly customer service.
- Processed takeout, delivery, and in-person orders accurately.
- Maintained a clean, organized, and well-stocked work area.
Hostess
TONY COLOMBO'S ITALIAN BISTRO
Rockville Centre, NY
02.2017 - 04.2017
- Greeted guests, managed reservations, and coordinated seating.
- Answered phones and assisted guests with questions and reservations.
- Worked closely with servers and management to ensure smooth restaurant operations.
Server
CORAL HOUSE
Baldwin, NY
09.2016 - 01.2017
- Delivered attentive table service in a fast-paced dining environment.
- Recommended menu items and beverages while ensuring guest satisfaction.
- Worked efficiently with kitchen staff to provide timely service.
Education
Master of Arts - Forensic Mental Health Counseling
John Jay College of Criminal Justice
New York, NY06.2026
Bachelor of Arts - Psychology, Magna Cum Laude
State University of New York At Oswego
Oswego, NY12.2021
Skills
- Bartending
- Food & Beverage Service
- Guest Relations
- POS/Cash Handling
- High-Volume Events
- Team Collaboration
- Customer Service
- English & Spanish (Bilingual)
- Microsoft Office
- Strong work ethic
- Cash handling
- Guest engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Language & Culture Teaching Assistant
CRA PALANCIA-ESPADÁN (NALCAP)
10.2025 - 05.2026
Patient Health Navigator / Care Coordinator
CINQ CARE
11.2022 - 03.2024
Server/Bartender
CATERING BY RESTAURANT ASSOCIATES (CXRA)
09.2022 - Current
Assistant Clinical Coordinator
QUEENS PSYCHOTHERAPY & COUNSELING CENTER
12.2021 - 08.2022
Cashier/Bartender
BAREBURGER
04.2017 - 05.2018
Hostess
TONY COLOMBO'S ITALIAN BISTRO
02.2017 - 04.2017
Server
CORAL HOUSE
09.2016 - 01.2017
Master of Arts - Forensic Mental Health Counseling
John Jay College of Criminal Justice
Bachelor of Arts - Psychology, Magna Cum Laude
State University of New York At Oswego