Jennifer Hitchcock
Summary
Dedicated to driving operational efficiency and reducing costs. Strong leader and problem-solver with a focus on streamlining operations. Leverages independent decision-making skills and sound judgment to make a positive impact on company success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager-Strategic Procurement Supplier Management and Purchasing
CVS Health
01.2005 - Current
- Manage group of individuals responsible for procurement activities in support of enterprise construction projects inclusive of inventory management in non-merchandise warehouses, purchase order creation, invoicing, and material consolidation oversight
- Partner with Marketing, Architecture and Engineering, and Store Design on strategies for a new store design concepts and décor packages while ensuring corporate procurement policies are upheld and Sustainability and Supplier Diversity goals are met.
- Relationship owner of group of over 200 Suppliers who support store fixtures, furniture, and equipment and partner with them regularly on inventory forecasts for upcoming projects, issue resolution, and project planning as well as run RFP's and RFQ's for the commodities they support as contracts expire
- Research market trends to guarantee we stay ahead of unfavorable pricing trends as well as work with suppliers on decreasing costs in favorable market conditions
- Represented Procurement on the Target Pharmacy acquisition team including the opening and managing of a second fixture warehouse location in Columbus, OH to support the 1700 Target store rebranding effort
- Oversee store rollouts of new fixtures to our 8000 stores as well as many of the seasonal signing rollouts. This includes in excess of 300 separate distributions to the stores every year in conjunction with new planograms and seasonal activities
- Collaborate with merchandising to manage vendor funding from Consumer Package Goods companies and other merchandise suppliers in support of adding new fixtures to stores
- Adapt to and learn new business areas as the company has evolved from a retail chain to a Healthcare company and procurement has evolved from store fixtures and decor to also procuring medical equipment in support of clinica, urgent care centers and primary care locations.
- Manage expense budget associated with store expense lines for replacement fixtures and equipment as well as develop and implement contingency plans for budget decreases
- Support the development of IT systems such as a proprietary specification database and systems automate ordering processes with the use of robotics
Supplier Manager-Strategic Procurement
CVS Health
01.2006 - 01.2012
- Manage the primary CVS fixture warehouse located in Tennessee by maintaining inventory levels to support New Stores, Relocations, Resets and Replacement needs
- Coordinate with Construction, Store Set Up, and Store Operations groups in project planning and management for all store interiors
- Author RFP's and RFQ's and develop pricing positions for contract negotiations on not for resale commodities
- Manage the implementation of fixtures for the bi-annual cosmetic planogram change
- Worked with the CVS internal audit organization to write and implement standard operating procedures as well as audit current procedures
- Worked as a member of our store acquisition teams developing timelines and plans to ensure that field members had the necessary tools to complete projects within set timelines for over 1500 locations
- Supervised a group of individuals responsible for maintaining inventory levels, expediting orders, project planning, and supporting the Supplier Management Team
Supplier Management Analyst-Strategic Procurement
CVS Health
01.2005 - 01.2006
- Supported Supplier Management team in tracking and analyzing supplier metrics through Access Databases and Excel reporting
- Forecasted and maintained inventory levels to support upcoming projects
- Key team member of the Eckerd Acquisition Integration Team as an integral interface with suppliers to track and schedule fixture deliveries and installations for the reset of all newly acquired stores
- Tracked budgets on capital and expense purchasing
Education
Bachelor Degree -
Kansas State University
Skills
- Strategic planning
- Cross-functional collaboration
- Operations management
- Cross-functional team coordination
- Troubleshooting and problem resolution
- Data analytics
- Idea development and brainstorming
- Excellent communication
- Process improvement
Certification
- Six Sigma Certification
Timeline
Supplier Manager-Strategic Procurement
CVS Health
01.2006 - 01.2012
Senior Manager-Strategic Procurement Supplier Management and Purchasing
CVS Health
01.2005 - Current
Supplier Management Analyst-Strategic Procurement
CVS Health
01.2005 - 01.2006
Bachelor Degree -
Kansas State University