Jennifer Holderman
Temecula,CA
Summary
Experienced insurance professional with a 24-year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Overview
24
24
years of professional experience
Work History
Telephone Claims Representative II
GEICO
Poway, CA
07.2000 - Current
- Completed required investigations on referred files within established timeframes.
- Reviewed data to verify validity of claims and determine case management actions.
- Negotiated and settled claims according to information presented through reports, research and data verification.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Coordinated benefits while applying applicable deductibles, co-insurance and out-of-pocket costs.
- Gathered information from various third parties to determine claim acceptability.
- Obtained necessary information to complete proper evaluation of injury claims.
Education
Some College (No Degree) -
Palomar College
San Marcos, CASkills
- Relationship Building
- Liability Determination
- Settlement Negotiations
- Legal Documentation and Reporting
- File and Record Management
- Property Damage Assessment
- Claims Processing
- Coverage Assessment
- Claims Evaluation
- Coverage Determination
- MS Office
- Customer service and support
- Verbal and Written Communication
- Claims Investigation
References
References available upon request.
Timeline
Telephone Claims Representative II
GEICO
07.2000 - Current
Some College (No Degree) -
Palomar College