Jennifer Holt
Summary
Results-driven professional with extensive experience in juvenile probation and human services supervision with a willingness for continued learning. Showing the ability to facilitate group sessions, enforce accountability, and provide crisis intervention. Committed to collaborating with multidisciplinary teams to improve outcomes for at-risk youth.
Overview
14
14
years of professional experience
Work History
Specialized Juvenile Probation Officer
State of Nebraska- Judicial Branch
Scottsbluff
02.2022 - Current
- Monitor compliance with court orders and probation conditions for juveniles.
- Enforced sanctions to hold juveniles accountable for their actions.
- Collaborated with schools, law enforcement, and community organizations to enhance support for juveniles.
- Collaborate with community partners to provide services to juvenile offenders.
- Facilitated group sessions to develop skills and promote personal growth among youth.
- Provide guidance to youth on decision-making and conflict resolution skills.
- Engage in ongoing training to stay informed about juvenile justice practices.
- Attended juvenile court hearings to support case evaluations.
- Handled client inquiries and resolved complaints through effective communication.
Human Services Supervisor
Phillips County Department of Human Services
Holyoke
12.2021 - 02.2022
- Supervised daily operations of human services programs and staff activities.
- Managed case reviews to ensure compliance with state regulations and standards.
- Conducted comprehensive assessments of client needs and service eligibility.
- Coordinated resources and referrals to community services and programs.
- Facilitated client meetings to discuss progress and address concerns.
- Provided crisis intervention support during emergencies or challenging situations.
- Collaborated with multidisciplinary teams to enhance service delivery effectiveness.
- Implemented process improvements to enhance program delivery and efficiency.
- Maintained accurate case records and documentation in compliance with regulations.
Senior Level Ongoing Caseworker
Morgan County Department of Human Services
Fort Morgan
06.2016 - 12.2021
- Provided case management services for individuals and families in need.
- Developed and implemented service plans tailored to client situations.
- Advocated for clients' rights and access to necessary services.
- Facilitated communication between clients, service providers, and agencies.
- Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
- Collaborated with clients to set realistic goals and timelines for achieving them.
- Responded to emergency situations by providing immediate support and referrals.
- Participated in professional development trainings to enhance case management skills. related to best practices in case management techniques.
General Manager
McDonalds
Sterling
06.2012 - 08.2016
- Advanced from regular employee to shift manager, showcasing leadership potential and commitment to team success.
- Managed daily business operations, integrating budgeting, staffing, scheduling, inventory control, customer service, and sales to drive overall performance.
- Coordinated daily operations to maintain efficient service delivery.
- Managed staff schedules to optimize labor resources and coverage.
- Trained team members on operational procedures and customer service standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Administered employee discipline through verbal and written warnings.
Education
Bachelor of Science - Human Services
Kaplan University
Davenport, IA04-2016
Skills
- Juvenile probation
- Crisis intervention
- Case management
- Probation violation response
- Group facilitation
- Court testimony
- Report writing
- Juvenile justice advocacy
Timeline
Specialized Juvenile Probation Officer
State of Nebraska- Judicial Branch
02.2022 - Current
Human Services Supervisor
Phillips County Department of Human Services
12.2021 - 02.2022
Senior Level Ongoing Caseworker
Morgan County Department of Human Services
06.2016 - 12.2021
General Manager
McDonalds
06.2012 - 08.2016
Bachelor of Science - Human Services
Kaplan University