Jennifer Howard
Summary
Detail-oriented professional with a versatile background in sales and inventory management. Known for effective communication and time management, ready to leverage skills to drive customer loyalty and improve operational success.
Overview
5
5
years of professional experience
Work History
Sales Lead Keyholder
The Greeen House
Key West, Florida
10.2024 - 05.2026
- Trained new staff on product knowledge and sales techniques, enhancing team capability and service quality.
- Supervised inventory management and ensured accurate stock levels.
- Engaged customers through personalized service to drive loyalty and repeat business.
- Collaborated with management to create promotional strategies and visual displays, boosting customer engagement.
- Provided customer service to ensure satisfaction with purchases.
- Resolved customer complaints promptly, maintaining satisfaction and fostering long-term loyalty.
- Assisted in training new sales associates on store policies, procedures, and standards of operation.
- Developed extensive product knowledge, growing revenue, and building consumer base.
- Captured customer information to maximize future clienteling opportunities.
Inventory Specialist
Sloppy Joes
Key West, Florida
12.2023 - 12.2024
- Managed inventory levels to maintain optimal stock availability and enhance organization.
- Conducted regular audits to ensure stock accuracy and minimize discrepancies.
- Utilized inventory management software to track product movement and usage.
- Participated in physical inventory counts to ensure data accuracy and currency.
Customer Support Specialist
On The Hook
Key West, FL
03.2021 - 12.2023
- Delivered exceptional customer service, resolving inquiries and issues to enhance customer satisfaction.
- Engaged with customers across multiple communication channels, ensuring timely and relevant responses.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Escalated complex issues to relevant departments, facilitating prompt resolutions and effective follow-up.
Education
High School Diploma -
Park High
Cottage Grove, MN06-2000
Skills
- Sales proficiency
- Customer relationship management
- Client retention
- Customer engagement
- Inventory management
- Problem solving
- Time management
- Effective communication
Affiliations
- Community outreach
Timeline
Sales Lead Keyholder
The Greeen House
10.2024 - 05.2026
Inventory Specialist
Sloppy Joes
12.2023 - 12.2024
Customer Support Specialist
On The Hook
03.2021 - 12.2023
High School Diploma -
Park High