Donavin Morris
Los Angeles,CA
Summary
Dynamic leader with a proven track record at The Vitamin Shoppe, excelling in customer service and sales proficiency. Leveraged team management and training skills to exceed sales goals by over 20%, fostering strong customer and vendor relationships. Specializes in innovative promotional campaigns and effective store operations, ensuring top-notch customer experiences and operational excellence. Being able to display a leadership role, coaching for 7 years helping clients achieve their health goals or boost confidence in themselves.
Overview
9
9
years of professional experience
Work History
Sales Lead Keyholder
The Vitamin Shoppe
06.2022 - Current
- Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Opened inventory boxes and restocked shelves.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed store opening and closing procedures.
- Consistently exceeded individual sales goals while contributing to the overall success of the team.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Utilized expert product knowledge to assist customers in making informed purchasing decisions.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Muay Thai/ MMA Coach
Strikers MMA
10.2017 - Current
- Promoted sportsmanship values among my , fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with Students'' families to encourage support and involvement in their athletic growth.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Motivated my Students to become stronger, more agile, and more effective through training habits and proper nutrition.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Developing young kids to not only be great fighters but to be great martial artists. Instilling good discipline and morals
Paid Intern
SOHMA Integrative Health Center
11.2015 - 01.2016
- Demonstrated strong attention to detail while proofreading documents for accuracy before final submission.
- Performed research for special projects.
- Adapted to changing assignments and varying workloads to fill productivity gaps.
- Developed new marketing strategies for increased brand visibility and customer engagement.
- Took notes and memos during meetings and conferences to prepare summaries, drafts and reports.
- Worked under general or specific guidelines to support company best practices.
- Sorted and organized files, spreadsheets, and reports.
Education
Associate Of Political Science - Political Science
Long Beach City College
Long Beach, CA06.2023
Skills
- Store operations
- Customer Service
- Cash Handling Accuracy
- Team Management
- Inventory Monitoring
- Sales proficiency
- Team training and development
- Sales Coaching
- Daily Reporting
- Training and mentoring
- Team member development
- Promotional Campaigns
- Store Organization
- Store Opening and Closing
- Register Opening and Closing
- Team Supervision
- Team Leadership
- Engaging with Diverse Customers
- Creative Thinking
- Friendly and Helpful
- Sales floor organization
- Loss Prevention
- Store maintenance
- Staff Oversight
- Staff Training
- Product Demonstrations
Timeline
Sales Lead Keyholder
The Vitamin Shoppe
06.2022 - Current
Muay Thai/ MMA Coach
Strikers MMA
10.2017 - Current
Paid Intern
SOHMA Integrative Health Center
11.2015 - 01.2016
Associate Of Political Science - Political Science
Long Beach City College