Jennifer Hurd
Red Oak,TX
Summary
Highly motivated and proactive team player with excellent multitasking abilities, aiming to enhance office operations and provide exceptional service as an assistant.
Overview
22
22
years of professional experience
Work History
Cash Office Clerk
TJ Maxx
Waxahachie, TX
02.2025 - Current
- Managed daily cash reconciliations to ensure accurate financial reporting
- Processed cash and check deposits with a high level of accuracy
- Maintained records of transactions and prepared financial reports for management
- Executed end-of-day cash counts to ensure compliance with company policies
- Processed customer payments and managed receipts with attention to detail
- Communicated effectively with customers and staff to resolve financial inquiries
Nanny
Red Oak
Red Oak, TX
08.2020 - Current
- Organized and led age-appropriate educational activities that promoted physical and mental development.
- Managed daily schedules, including school drop-offs/pick-ups and extracurricular activities for children.
- Supervised playdates and outdoor activities, ensuring a safe and engaging environment.
- Communicated effectively with parents to discuss children's progress and any behavioral concerns.
- Assisted children with morning and bedtime routines, fostering independence and responsibility.
- Maintained a clean and organized play area, promoting a healthy and safe home environment.
Sales Associate
Bath & Body Works
Rockwall, TX
05.2014 - 04.2015
- Provided exceptional customer service, resolving issues and ensuring satisfaction
- Collaborated with team members to create an engaging shopping experience
- Handled inventory management tasks, ensuring stock levels were maintained
- Trained new hires on sales techniques and customer service protocols
- Utilized POS systems to track sales and process returns accurately
Lead Brand Representative
Justice
Rockwall
09.2012 - 01.2014
- Led a team of brand ambassadors during seasonal events, ensuring brand consistency and customer engagement.
- Managed inventory and merchandising for high-traffic retail locations to maximize sales opportunities.
- Trained and mentored new staff on brand values and customer service techniques.
- Developed and executed promotional campaigns that increased product awareness by 30%.
Receptionist/Medical Records Clerk
Johnson Medical Associates
Richardson, TX
07.2007 - 11.2008
- Managed patient check-in and check-out processes, ensuring a welcoming and efficient environment.
- Handled correspondence and scheduling for medical appointments, improving office workflow.
- Maintained and organized patient records, ensuring compliance with confidentiality regulations.
- Provided customer service support, addressing patient inquiries and concerns effectively.
- Coordinated with healthcare providers to update patient information and facilitate communication.
- Assisted in the development of office protocols to enhance patient experience and operational efficiency.
- Handled incoming phone calls, directing inquiries to appropriate staff and taking messages when necessary
- Performed data entry tasks to update and maintain patient information efficiently
Medical Records Clerk
Environmental Health Center of Dallas
Dallas, TX
05.2003 - 08.2004
- Provided efficient management of patient records ensuring accuracy and confidentiality
- Facilitated the retrieval of medical records for healthcare providers and patients
- Coordinated with medical staff to ensure compliance with healthcare regulations
- Performed data entry for new patient admissions and updates to existing records
- Managed the filing and storage of physical medical records in accordance with HIPAA guidelines
Education
Interdisciplinary Studies
University of Texas at Dallas
Richardson, TXBusiness Administration
Collin College
Plano, TXDual Credit
Navarro
Waxahachie, TXRed Oak High School
Red Oak, TXSkills
- Strong organizational abilities
- Customer service oriented
- Excellent communication skills
- Ability to multitask
Timeline
Cash Office Clerk
TJ Maxx
02.2025 - Current
Nanny
Red Oak
08.2020 - Current
Sales Associate
Bath & Body Works
05.2014 - 04.2015
Lead Brand Representative
Justice
09.2012 - 01.2014
Receptionist/Medical Records Clerk
Johnson Medical Associates
07.2007 - 11.2008
Medical Records Clerk
Environmental Health Center of Dallas
05.2003 - 08.2004
Interdisciplinary Studies
University of Texas at Dallas
Business Administration
Collin College
Dual Credit
Navarro
Red Oak High School