Jennifer Iannaccone
Staten Island,NY
Summary
Dynamic and engaging, I excelled at Tommy's Tavern and Tap, mastering complex problem-solving and delivering exceptional customer service. Known for reliability and a team-player attitude, I boosted customer satisfaction by fostering a welcoming atmosphere. Skilled in responsible alcohol service and inventory management, I played a key role in enhancing operational efficiency and maintaining high cleanliness standards.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
26
26
years of professional experience
Work History
Bartender /Server
Tommys Tavern and Tap
08.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Associate Of Arts And Sciences -
College of Staten Island
Staten Island, NY06.2002
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
Timeline
Bartender /Server
Tommys Tavern and Tap
08.2018 - Current
Associate Of Arts And Sciences -
College of Staten Island
Similar Profiles
Michael MarxMichael Marx
Lead Barback at Tommys Tavern and TapLead Barback at Tommys Tavern and Tap
Caden PontelandolfoCaden Pontelandolfo
Food Runner at Tommys Tavern and TapFood Runner at Tommys Tavern and Tap
Nina KrastanovNina Krastanov
Server at Tommys Tavern and TapServer at Tommys Tavern and Tap