Performed the day to day operations at a fixed site inclusive of running emerald controls, QC temperature controls, and providing a satisfying donor experience to ensure and increase repeat donor donations.
Dealt with any staff concerns with phlebotomy, machine issues, and optimization of the donor information to increase blood and platelet collections.
Organize shipments of all blood components at the end of shift while delegating different tasks for staff to complete and providing a safe and efficient workplace atmosphere.
Apheresis Technician
New York Blood Center
Westbury, NY
08.1998 - Current
Collected blood units using SOP driven phlebotomy and practices while providing a high level of customer service to ensure the growth of NYBC mission statement.
Connected with donors by listening and determining value of donations.
Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Advanced my training to learn Autologous and Directed donations , as well as Alyx and Apheresis technologies.