Daniel Burrows
Anchorage
Summary
Dynamic retail professional with strong customer service skills, proven in fast-paced environments. Experienced in inventory management and team leadership, dedicated to optimizing store operations and enhancing customer satisfaction.
Overview
29
29
years of professional experience
Work History
Person in Charge
Carrs Safeway 1812
Anchorage, AK
12.2025 - Current
- Customer service.
- Assigned to any department that needs assistance due to vacations or people calling in sick.
- Worked with the schedules, inputting the data from the departments and the front end.
Produce Manager
Carrs Safeway 1812
Anchorage, AK
10.2024 - 12.2025
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods. Used Afresh to order and maintain inventory levels.
- Recorded invoices daily on an Excel spreadsheet for purchases and tracking to estimate the gross.
- Conducted an inventory each period to determine sales, shrinkage, and gross profit.
- Coached and mentored new team members.
- Assisted customers with produce questions.
- Developed weekly schedules based on hours allocated by the store director.
- Collaborated with Tracy Taylor, my District 22 Ops leader, to implement and uphold all corporate programs and policies.
Night Person In Charge
Carrs Safeway 1812
Anchorage, AK
02.2023 - 10.2024
- Went into the office to record the daily sales projection and current sales on an Excel spreadsheet, checking if the store is on track to meet the sales goals.
- Conducted a thorough store walk to identify and address any issues, while facing the end caps to help with presentation for our customers.
- I reported daily to the store director to receive instructions on projects needing completion.
- Addressed customer inquiries and resolved complaints effectively to enhance satisfaction.
- Completed Western Union and money order.
Head Night Stocker
Carrs Safeway 1812
Anchorage, AK
03.2019 - 02.2023
- Broke down nightly freight loads on U-boats and placed them in their respective areas.
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Trained new staff on safe stocking procedures and effective use of equipment.
Night Checker
Carrs Safeway 1812
Anchorage, AK
05.2012 - 03.2019
- Managed a checkstand from 11:00 pm to 7:00 am five days a week until COVID-19 led to the store's nighttime closure.
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
Seafood Clerk
Carrs Safeway 1812
Anchorage, AK
08.2009 - 05.2012
- Helped customers with product selection while promoting other items in the seafood or specialty meat case that complemented each selection, and offered preparation methods to enhance my customers' shopping experience.
- Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing, cutting boards, utensils, display cases, and work surfaces.
- Washed floors, walls, coolers, and storage shelves.
General Merchandise Assistant Manager
Carrs Safeway 1812
Anchorage, AK
03.2005 - 08.2009
- Responsible for setting up seasonal promotional areas.
- attended toy buys for Christmas.
- Assisted with working freight onto shelves and maintaining a well-faced presentation.
General Merchandise Night Stocker
Carrs Safeway 1805
Anchorage, AK
01.1997 - 03.2005
- Stocked shelves efficiently to ensure product availability and maintain organization.
- Collaborated with team members to enhance workflow and improve stock accuracy.
- Monitored product expiration dates to minimize waste and ensure product safety.
Education
Retail Management Certificate -
Umpqua Community College
Roseburg, OR11-2025
Skills
- Customer service
- Retail management experience
- Retail inventory management
- Problem-solving
- Computer skills
- Team leadership
Timeline
Person in Charge
Carrs Safeway 1812
12.2025 - Current
Produce Manager
Carrs Safeway 1812
10.2024 - 12.2025
Night Person In Charge
Carrs Safeway 1812
02.2023 - 10.2024
Head Night Stocker
Carrs Safeway 1812
03.2019 - 02.2023
Night Checker
Carrs Safeway 1812
05.2012 - 03.2019
Seafood Clerk
Carrs Safeway 1812
08.2009 - 05.2012
General Merchandise Assistant Manager
Carrs Safeway 1812
03.2005 - 08.2009
General Merchandise Night Stocker
Carrs Safeway 1805
01.1997 - 03.2005
Retail Management Certificate -
Umpqua Community College