Morgan (Kaster) Beavers
Summary
Experienced with overseeing daily operations and ensuring compliance with policies. Utilizes strong leadership and organizational skills to guide teams effectively. Knowledge of fostering productive and safe work environment. Hardworking and passionate, with strong organizational skills. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Person in Charge
Jimmy John's
01.2023 - 06.2025
- Supervised daily operations to ensure quality and efficiency in food preparation and delivery.
- Trained new staff on operational procedures and customer service protocols to enhance team performance.
- Resolved customer complaints promptly, improving overall satisfaction ratings through effective communication.
- Monitored compliance with health and safety regulations, maintaining a clean and safe environment for employees and customers.
- Mentored newly hired employees on operating equipment and safety.
- Handle money when it came time to do a shift change/close up shop for the day.
Sales Associate
Dollar General Store
09.2022 - 12.2022
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experiences.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained product displays, contributing to an engaging store environment that attracted customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Performed cash, card, and check transactions to complete customer purchases.
Kitchen Associate
Parker's Kitchen
07.2019 - 04.2021
- Operated kitchen equipment safely and efficiently, adhering to health regulations.
- Prepared food items according to standardized recipes, ensuring consistency and quality.
- Assisted in inventory management by restocking supplies and organizing storage areas.
- Trained new staff on kitchen procedures and safety protocols, enhancing team performance.
- Monitored food safety standards during food handling and storage, ensuring compliance with regulations.
- Received positive feedback from customers, contributing to increased repeat business.
- Contributed to a positive workplace culture by maintaining a supportive attitude, actively communicating with team members, and fostering an environment of mutual respect.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Lifted and carried heavy materials.
- Prepared sandwiches, salads and other specialty items
- Monitored food temperature, discarding items not stored correctly.
- Trained new staff on food preparation and safety procedures.
Sandwich Artist
Subway
08.2017 - 02.2018
- Assisted in training new team members on operational procedures and customer service standards.
- Ensured cleanliness and organization of workstations to enhance operational efficiency during peak hours.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Operated manual and electric appliances to peel, slice, and trim food.
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared and presented food in compliance with health and safety guidelines.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Trained new employees in sandwich preparation and customer service excellence, raising team performance.
- Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
- Engaged with customers to gather feedback, using insights to refine service and offerings.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Berkeley High School
Moncks Corner, SC06-2020
Skills
- Customer service
- Attention to detail
- Goal oriented
- Team building
- Safety protocols
- Staff management
- Waste reduction
- Teamwork and collaboration
- Problem-solving
- Reliability
- Customer relations
- Adaptability
Timeline
Person in Charge
Jimmy John's
01.2023 - 06.2025
Sales Associate
Dollar General Store
09.2022 - 12.2022
Kitchen Associate
Parker's Kitchen
07.2019 - 04.2021
Sandwich Artist
Subway
08.2017 - 02.2018
Berkeley High School
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