Bryce Underwood
Shasta Lake
Summary
Dynamic professional with proven leadership at Safeway, excelling in team management and customer service. Recognized for implementing process improvements that enhanced operational efficiency. Skilled in conflict resolution and maintaining meticulous financial records, ensuring compliance and accuracy. Committed to fostering a positive work environment and driving team success through effective communication and motivation.
Overview
8
8
years of professional experience
Work History
Person in Charge
Safeway
Redding, CA
04.2025 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained new employees on operational procedures and customer service excellence.
- Managed inventory levels to optimize stock availability and minimize waste.
- Coordinated staff schedules to enhance productivity and meet demand fluctuations.
- Implemented process improvements that increased efficiency in store operations.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Conducted regular audits of processes and inventory for accuracy and accountability.
- Collaborated with management to develop strategies for enhanced store performance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Bookkeeper
Safeway
Redding, CA
06.2023 - 04.2025
- Managed accounts payable and receivable to optimize cash flow.
- Implemented efficient filing systems for financial documents and records.
- Processed payments accurately to maintain financial records.
- Assisted in preparing financial reports for management review.
- Utilized accounting software for data entry and transaction tracking effectively.
- Maintained compliance with company policies and regulatory requirements consistently.
- Reconciled and corrected issues with financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Provided support during audits by supplying requested documentation promptly and accurately.
Self Checkout Cashier
Safeway
Redding, CA
06.2022 - 06.2023
- Operated self-checkout systems efficiently, ensuring smooth customer transactions.
- Assisted customers with scanning and payment processes to enhance shopping experience.
- Managed cash handling procedures, maintaining accuracy in financial transactions.
- Trained new staff on self-checkout operations and customer assistance techniques.
- Resolved customer inquiries regarding checkout equipment and payment methods promptly.
- Monitored self-checkout area for compliance with safety protocols and cleanliness standards.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Enhanced customer satisfaction by efficiently managing self-checkout stations and promptly addressing issues.
- Maximized store security by closely observing customer activity to prevent theft or mishandling of merchandise.
- Promoted a positive shopping experience by greeting customers and offering assistance at the self-checkout stations.
- Resolved technical issues at self-checkout stations, reducing downtime and improving overall efficiency.
Cook
Denny"s
Redding, CA
06.2018 - 06.2022
- Prepared and cooked menu items according to standardized recipes and procedures.
- Maintained cleanliness and organization of kitchen workspace, adhering to food safety guidelines.
- Assisted in inventory management, tracking stock levels and notifying management of shortages.
- Collaborated with team members to ensure timely service during peak hours.
Education
High School Diploma -
Enterprise High School
Redding, CA2018
Skills
- Effective leadership
- Team management
- Staff development
- Innovation skills
- Customer service
- Goal oriented
- Attention to detail
- Verbal and written communication
- Employee motivation
- Conflict resolution
- Time management
- Multitasking
- Problem-solving abilities
- Organizational skills
- Customer service management
- Professionalism
Timeline
Person in Charge
Safeway
04.2025 - Current
Bookkeeper
Safeway
06.2023 - 04.2025
Self Checkout Cashier
Safeway
06.2022 - 06.2023
Cook
Denny"s
06.2018 - 06.2022
High School Diploma -
Enterprise High School