Jennifer Jenkins
Sunset,Lousiana
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
13
13
years of professional experience
Work History
Personal Shopper
Shipt HQ
Lafayette, LA
01.2018 - Current
- SHIPT and Instacart
- Resourceful pay attention to 10 to 30 customers daily to help make best possible purchase by providing advice, guidance and excellent customer service
- Responding promptly and effectively to customers complaints and request.
- Drove store revenue by offering customers accessories and related purchases to complete selections
Co Manager
Walmart
Shreveport, LA
01.2008 - 01.2016
- Duties also included processing payroll, scheduling employees, delegating daily assignments, and implement promotional campaigns
- Facilitated change management activities for department and staff of 55 individuals
- Performed statistical analyses to gather data for operational and forecast team needs
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
Education
Nursing -
Georgia State University
Atlanta, GA10.2005
CNA, Phlebotomy Tech, EKG Tech Licenses -
Woodruff Medical Training & Testing
Gainesville, GA07.2002
Skills
- Skills & Abilities
- Have become proficient at these skills thought years to achieve high customer ratings thru
- Active listening, Time management, Communication, Problem solving, Critical thinking skills, Decision Making and so many more
- Verifying Order Accuracy
- Verbal and Written Communication
- Inventory Management Systems
- Attention to Detail
- Prioritizing Orders
- Sales Proficiency
- Providing Feedback
- Resource Management
- Guest Experiences
- Excellent Nonverbal Communication Skills
- Resource Management
- Guest Experiences
- Excellent Nonverbal Communication Skills
- Resource Management
- Guest Experiences
- Excellent Nonverbal Communication Skills
- Resource Management
- Guest Experiences
- Excellent Nonverbal Communication Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Personal Shopper
Shipt HQ
01.2018 - Current
Co Manager
Walmart
01.2008 - 01.2016
Nursing -
Georgia State University
CNA, Phlebotomy Tech, EKG Tech Licenses -
Woodruff Medical Training & Testing
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