Jennifer Jenkins
Canton,OH
Summary
Dynamic leader with extensive experience in operational excellence and strategic growth. Expertise in process optimization, team collaboration, and complex problem-solving. Proficient in fostering positive workplace cultures and driving impactful results. Strong communication and decision-making skills enhance organizational effectiveness.
Overview
11
11
years of professional experience
Work History
General Manager
R&D Investments
Magnolia, OH
11.2021 - 12.2025
- Guaranteed quality and productivity by overseeing daily operations and activities.
- Created a safe and enjoyable atmosphere for all guests.
- Fostered strong relationships with employees, guests, and vendors.
- Managed inventory effectively, reducing stockouts and minimizing excess storage costs.
- Ensured timely payment of bills, utilities, and vendor fees.
- Transformed guest complaints into positive experiences through effective resolution strategies.
- Oversaw staff management, including hiring, training, scheduling, payroll, terminations and performance evaluations.
Assistant Manager
R&D Investments
Canton, OH
09.2018 - 09.2021
- Streamlined daily operations through collaboration with owner for seamless execution.
- Ensured operational continuity by effectively managing business during owner's absence.
- Created a safe, enjoyable atmosphere for guests to enhance overall experiences.
- Reduced stockouts and waste using proactive inventory management strategies.
- Processed cash transactions accurately, maintaining balanced cash drawer at closing.
- Oversaw hiring, training, terminations, and performance reviews for staff efficiency.
Bar/Assistant Store Manager
Jimmy's Bar & Grille
Canton, Ohio
03.2015 - 08.2018
- Ensured efficient daily operations through collaboration with the General Manager.
- Managed business independently in the absence of the General Manager.
- Conducted interviews, hiring, training, and performance reviews for staff.
- Facilitated staff meetings to communicate policy updates and discuss improvements.
- Optimized bar inventory management, anticipating demand to reduce waste and costs.
- Created front of house work schedules and organized daily seating assignments.
- Proactively managed all inventory, anticipating demand to prevent stockouts while minimizing waste/costs associated with excess product storage.
- Worked closely and professionally with vendors to achieve current supply and demand.
Education
Broadcast Journalism
Ohio University
Athens, Ohio, OHElementary Music Education
The Ohio State University
Columbus, Ohio, OHHigh School Diploma -
Madison Comprehensive High School
Mansfield, Ohio06-2002
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Staff management
- Vendor relationships
- Perform under pressure
- Lead by example
- Reliable and responsible
Timeline
General Manager
R&D Investments
11.2021 - 12.2025
Assistant Manager
R&D Investments
09.2018 - 09.2021
Bar/Assistant Store Manager
Jimmy's Bar & Grille
03.2015 - 08.2018
Broadcast Journalism
Ohio University
Elementary Music Education
The Ohio State University
High School Diploma -
Madison Comprehensive High School