Jennifer Jensen
Asbury Towers
319 Lincoln Hls ,Indiana
15
years of professional experience
Work History
QMA
1 Year 6 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
CNA/QMA
2 Years 2 Months- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes in patient conditions accurately.
- Collaborated with nursing staff to develop individualized care plans for residents.
- Maintained cleanliness and organization of patient care areas, adhering to infection control protocols.
- Supported rehabilitation efforts by encouraging participation in prescribed therapy activities.
- Trained new staff on best practices for patient care and safety procedures.
- Advocated for patient needs, effectively communicating concerns to the healthcare team.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
General Manager
5 Years 10 Months- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Trained and mentored team members to enhance performance and customer service skills.
- Developed strategic plans to increase sales and improve overall store profitability.
- Analyzed sales data to identify trends, implementing initiatives for continuous improvement.
- Led team meetings to communicate goals, address challenges, and foster collaboration among staff.
- Enhanced customer experience by addressing feedback and resolving issues promptly.
- Coordinated promotional activities, driving foot traffic and boosting seasonal sales results.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Production Manager
5 Years 5 Months- Oversaw daily production schedules to ensure efficient workflow and on-time delivery.
- Implemented quality control measures that improved product consistency and reduced defects.
- Trained new team members on equipment operation and safety protocols, enhancing overall team performance.
- Analyzed production data to identify bottlenecks and recommend process improvements.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Reviewed work for quality and compliance with company standards and design specifications.
- Sourced materials to keep up with production goals and meet customer demands.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Implemented safety protocols that drastically reduced workplace accidents and ensured compliance with regulations.
- Managed budgeting and cost control measures for production department, staying within financial targets.
- Streamlined communication between departments, improving project coordination and on-time delivery rates.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
Accomplishments
Certified Nursing Associate
Qualified Medication Aide
Certified Truss Designer
Mentor
CPR Certified
Timeline
QMA
Asbury Towers
05.2025 - CurrentRead More
CNA/QMA
Mill Pond
04.2023 - 06.2025Read More
General Manager
Dollar General
05.2017 - 03.2023Read More
Production Manager
Carter Lee
08.2011 - 01.2017Read More