Experienced front desk receptionist with a strong background in patient check-in, insurance verification, surgical authorizations, and appointment scheduling. Skilled in maintaining organized medical office workflow and supporting smooth patient care.
Work History
Front Desk Receptionist / Hospitalizations
1 Year 9 Months
Access Healthcare Physicans | New Port Richey, FL | 01.2025 - Current
Scheduled patient appointments.
Checked in patients to ensure accurate record-keeping and streamlined appointment flow.
Checked out patients, facilitating smooth transitions and ensuring all necessary documentation was completed.
Answer phone calls
Retrieved hospital records.
Executed document scanning to digitize patient records, enhancing accessibility and preserving important information.
Sent and received faxes to facilitate communication between departments.
Utilized Care Tracker to enhance patient record management processes.
Front Desk Receptionist
11 Months
The Eye Center | Oldsmar, Florida | 02.2024 - 01.2025
Check in patients
Check out patients
Verified patient insurance coverage to ensure eligibility for services
Verifying Optical Insurance
Verifying Surgical Insurance
Surgical Processed patient authorizations for medical procedures and services
Authorizations
Facilitated communication with patients and insurance providers by sending and receiving faxes
Answering phone calls
Greeting Patients
Collected co-pays to support financial transactions and patient account management