JENNIFER JIMENEZ
Pasco
Summary
Ready to apply known skills and incorporate them into a new environment. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Amazon
10.2024 - 01.2025
- Consistently lifted materials weighing as much as 50 pounds.
- Operated manual pallet jack to move product throughout the warehouse.
- Utilized barcode scanning technology to track product movement throughout the warehouse.
- Worked effectively in fast-paced environments.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Used hand-held scanners to sort items into specific categories.
- Operated pallet jacks to move large and heavy items for sorting.
Box Office Ticket Seller
Harvest Festival ( Seasonal)
10.2023 - 10.2023
- Provided assistance with ticket purchases using cash, credit cards and vouchers.
- Greeted customers and answered questions regarding ticket availability, pricing and seating arrangements.
- Tracked inventory levels of tickets in stock, ensuring adequate supplies are available at all times.
- Performed daily opening and closing procedures for the box office such as balancing registers, counting tickets and reconciling receipts.
- Processed refunds for returned tickets in a timely manner.
- Took misplaced customer items to lost and found areas and reported complex issues to supervisors.
Food and Beverage Attendant
oriental express
03.2023 - 06.2023
- Responded quickly to customer complaints or special requests in a professional manner.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
Chocolate Shop Sales Associate
Country Mercantile
06.2021 - 10.2022
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
Education
No Degree -
COLUMBIA BASIN COLLEGE
2600 N 20th Ave, Pasco WA 99301High School Diploma -
PASCO HIGH SCHOOL
06-2024
Skills
- Team building
- Leadership
- Time management
- Knowledge of basic food preparation
- Bilingual in English and Spanish
- Punctual
- Hardworking
- Food handlers card
- Food safety knowledge
- Customer Service
- Heavy lifting
- Warehouse safety
- Loading and unloading
Languages
Spanish
Professional
Timeline
Warehouse Worker
Amazon
10.2024 - 01.2025
Box Office Ticket Seller
Harvest Festival ( Seasonal)
10.2023 - 10.2023
Food and Beverage Attendant
oriental express
03.2023 - 06.2023
Chocolate Shop Sales Associate
Country Mercantile
06.2021 - 10.2022
High School Diploma -
PASCO HIGH SCHOOL
No Degree -
COLUMBIA BASIN COLLEGE