Jennifer Johnson
Mesa,AZ
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in independent work and rapid skill acquisition while effectively supervising staff and delegating daily responsibilities.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Deli Cook
IGA Marketplace
Tonto Basin, Arizona
09.2025 - 04.2026
- Guided customers in product selections and accommodated special requests to enhance their shopping experience.
- Ensured compliance with food safety standards and regulations.
- Collaborated with team members to meet daily production goals.
- Maintained cleanliness and organization of the deli workspace.
- Tracked inventory levels and restocked supplies to maintain optimal product availability.
- Trained new staff on deli procedures and customer service techniques to ensure consistent service quality.
- Assisted team members during busy shifts to ensure kitchen operations continued smoothly.
- Adhered strictly to established cash handling procedures while ringing up orders.
Deli Manager/Cashier
Jake's Corner General Store
Jake's Corner, Arizona
10.2024 - 09.2025
- Managed daily operations of deli, ensuring efficient workflow and product availability.
- Trained and supervised staff in food handling and customer service practices.
- Maintained cleanliness and organization of deli area following health regulations.
- Assisted in budgeting and cost control for deli operations to maximize profitability.
- Addressed employee performance issues promptly while also providing feedback and coaching as needed.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Managed opening and closing procedures to ensure store readiness.
- Assisted customers with product selections and provided exceptional service.
- Trained new staff on store policies and operational procedures.
Shift Leader
Walgreens
Mesa, AZ
01.2024 - 03.2024
- Managed cash register closures, secured cash in safe, supervised cashiers, assigned daily tasks, coordinated weekly and monthly inventory tags, processed truck deliveries, and organized product displays to enhance store presentation.
- Supervised daily operations to ensure efficient workflow and customer service.
- Trained new employees on store policies and procedures for effective performance.
- Managed inventory levels to maintain product availability and reduce waste.
Restoration Technician
Radar Restoration
Chandler, AZ
12.2014 - 12.2023
- Executed restoration of soft contents after fire, flood, and mold. Coordinated pack out/back and interior demolition. Completed post-construction clean-up and painting.
- Performed water extraction using specialized equipment and techniques.
- Conducted mold remediation to ensure safe environments for clients.
- Managed inventory of restoration supplies and equipment for efficient operations.
Vet Tech
Ark Animal Clinic
Las Vegas, NV
02.2004 - 07.2006
- Assisted during surgeries, administered vaccinations, performed phlebotomy, conducted lab tests, and triaged patients.
- Assisted veterinarians during examinations and surgical procedures at Ark Animal Clinic.
- Administered medications and vaccinations to pets following clinic protocols.
- Monitored animal recovery post-surgery, ensuring comfort and safety.
Customer Service Representative
Dillard's Fashion Show Mall
Las Vegas, NV
01.1994 - 03.1997
- Improved customer experience in Junior's Department by assisting with selections and resolving concerns.
- Assisted customers with product inquiries and store navigation.
- Processed transactions efficiently at point-of-sale systems.
- Resolved customer complaints swiftly to ensure satisfaction.
Education
Associate's degree - Veterinary Technician
Pima Medical Institute
Las Vegas, NV07-2016
High school diploma -
Gadsden High School
Anthony, NM04-1993
Skills
- Kitchen sanitation standards
- Customer service excellence
- Cash register operations
- Accurate cash handling
- Basic mathematics skills
- Time management skills
- Adaptability and flexibility
- Calm under pressure
- Reliability in tasks
- Organizational capabilities
- Team collaboration
- Active listening
- Communication proficiency
- Problem-solving strategies
- Leadership qualities
- Shift management
- Restoration industry expertise
- Computer proficiency
- Data entry accuracy
- Honesty and integrity
Certification
Esporta, Veterinary Technician Certification
Timeline
Deli Cook
IGA Marketplace
09.2025 - 04.2026
Deli Manager/Cashier
Jake's Corner General Store
10.2024 - 09.2025
Shift Leader
Walgreens
01.2024 - 03.2024
Restoration Technician
Radar Restoration
12.2014 - 12.2023
Vet Tech
Ark Animal Clinic
02.2004 - 07.2006
Customer Service Representative
Dillard's Fashion Show Mall
01.1994 - 03.1997
Associate's degree - Veterinary Technician
Pima Medical Institute
High school diploma -
Gadsden High School