Jennifer Jones
Summary
Experienced food scientist adept at ensuring product quality and regulatory compliance. Proven track record in building customer relationships and driving sales through a focus on product excellence. Seeking to transition technical expertise into a rewarding food sales career.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Safety and Quality Supervisor
HelloFresh
04.2024 - Current
- Direct and supervise 8 direct reports involved in product inspection and quality control procedures
- Led inspection and testing activities to maintain high productivity and technical integrity, resulting in consistent product quality
- Coordinate objectives with production procedures to maximize product reliability and minimize costs
- Provide quality control and food safety training programs, ensuring that all employees were equipped with necessary skills and knowledge
- Address nonconformities from internal and external audits, implementing corrective actions to drive continuous improvement
Supplier Quality Assurance Specialist
Athletic Greens, Inc.
05.2022 - 07.2023
- Reviewed supplier quality documentation and directed necessary actions for product release, maintaining product conformity objectives
- Traveled across territory to connect with established and prospective suppliers
- Negotiated pricing contracts with suppliers, ensuring quality products at competitive prices for clients
- Identified areas of improvement within internal processes, leading initiatives that drove efficiency across organization's operations
- Interpreted company needs and collaborated with contract manufacturers to meet specific quality and production targets
- Developed strong supplier-client relationships through consistent communication and attentive service
- Managed communications with vendors and C-suite leadership on quality metrics by communicating consistency problems or production deficiencies
Quality Assurance Specialist
Riega Foods, LLC.
05.2020 - 05.2022
- Spearheaded technical sales and developed custom product blends for 12+ clients simultaneously
- Conducted market research to identify trends and opportunities within CPG sector
- Managed R&D projects from ideation to commercialization, collaborating with internal and external stakeholders to meet deliverables with urgency
- Developed strong product knowledge to effectively answer customer questions and assist with purchasing decisions
- Established rapport with repeat customers, fostering loyalty through excellent service and engagement efforts
- Oversaw certification compliance for 400+ individual SKUs, including QAI Organic, Kosher, and Vegan Action certifications
- Created bilingual training programs to promote food safety culture across organization
Quality Assurance Intern
Riega Foods, LLC.
05.2019 - 05.2020
- Collaborated cross-functionally to create 50+ individual customer blends per direction of Sales Director
- Conducted bilingual food safety seminars for all production staff
- Assisted QA Specialist in internal audits to ensure accordance with SQF and HACCP systems
Undergraduate Research Assistant
Kansas State University - Food Microbiology Lab
01.2019 - 05.2019
- Research assistant in studying the synergistic effects of UV light and sanitizers for Listeria monocytogenes biofilm control in food processing environments
Education
Bachelor of Science - Food Science And Industry
Kansas State University
Manhattan, KS05.2020
Skills
- Regulatory Compliance
- Supplier Relationship Management
- Customer Satisfaction
- RCA & Issue Resolution
- Product Development Expertise
Certification
- SQF Certified, 08/01/20
- HACCP Certified, 12/01/19
- PCQI Certified, 12/01/19
Timeline
Food Safety and Quality Supervisor
HelloFresh
04.2024 - Current
Supplier Quality Assurance Specialist
Athletic Greens, Inc.
05.2022 - 07.2023
Quality Assurance Specialist
Riega Foods, LLC.
05.2020 - 05.2022
Quality Assurance Intern
Riega Foods, LLC.
05.2019 - 05.2020
Undergraduate Research Assistant
Kansas State University - Food Microbiology Lab
01.2019 - 05.2019
Bachelor of Science - Food Science And Industry
Kansas State University