Dynamic Food Safety & Quality Assurance Supervisor with a proven track record at Finlays Extracts & Ingredients. Expert in HACCP implementation and internal auditing, achieving a 98 score in SQF audits. Adept at team leadership and training, driving continuous improvement initiatives to enhance product quality and compliance.
Overview
5
5
years of professional experience
Work History
Food Safety & Quality Assurance Supervisor
Finlays Extracts & Ingredients
Cranston, RI
02.2025 - Current
Promoted from Quality Assurance Technician to Supervisor in recognition of leadership, technical expertise, and quality performance
Lead the development, implementation, and ongoing maintenance of HACCP plans for three tea-based products, ensuring full regulatory and customer compliance
Establish, enforce, and continuously improve food safety, quality, and GMP standards across chai and complete tea product lines
Led a full SQF audit as the primary site contact, achieving a score of 98 with only two minor non-conformances across the entire facility
Drove audit preparedness, corrective actions, and continuous improvement initiatives, maintaining SQF certification and enhancing customer confidence
Interviewed, evaluated, and selected 30+ candidates, building and training a high-performing QA team of three
Supervise, coach, and mentor QA staff to ensure consistent execution of food safety programs, laboratory testing, and quality procedures
Oversee physical, chemical, and sensory testing using laboratory equipment including refractometers, densitometers, moisture analyzers, and pH meters to verify product specifications
Collaborated cross-functionally with Production, Operations, and Management to resolve quality issues and implement process improvements
Ensure compliance with HACCP, FDA, SQF, and food safety regulations specific to tea, chai blends, and aroma-sensitive products
Monitor and protect tea aroma, flavor integrity, and product consistency through defined process controls and verification checks
Performed physical and chemical testing on raw materials, in-process samples, and finished products using refractometers, densitometers, moisture analyzers, pH meters, and titration systems
Verified product attributes including moisture content, density, acidity, soluble solids, and flavor profile
Monitored production lines for defects or deviations, ensuring compliance with quality specifications
Conducted sensory evaluations (taste, aroma, appearance) of tea and coffee products to ensure consistency with company and customer standards
Collaborated with suppliers to confirm raw materials (tea leaves, coffee beans, spices) met quality requirements prior to production
Coordinated with Procurement and Production teams to resolve quality issues efficiently and prevent recurrence
Ensured compliance with FDA regulations, HACCP, GMP, and applicable certifications (Organic, Fair Trade)
Conducted routine audits of production, storage, and packaging operations
Analyzed quality and production data to identify trends and recommend corrective actions for enhanced consistency and yield
Provided laboratory data, documentation, and traceability records to support internal and external audits
Quality Assurance Technician, 10 Blackstone Valley Place, Lincoln, RI 02865
Quality Control Technician
PepsiCo
Cranston, RI
06.2021 - 09.2023
Performed routine quality control testing on raw materials, in-process samples, and finished products to ensure compliance with specifications
Utilized laboratory equipment including pH meters, refractometers, moisture analyzers, densitometers, and titration systems to perform physical and chemical analyses
Conducted inspections to ensure compliance with HACCP, GMP, and FDA food safety standards
Conducted sensory and organoleptic evaluations to assess taste, texture, aroma, and appearance
Investigated quality deviations and non-conformances, supporting root cause analysis and corrective actions
Maintained accurate testing records using computerized quality systems and reporting tools
Assisted with internal and external audits by preparing documentation and demonstrating regulatory compliance
Supported the development and implementation of quality control procedures and continuous improvement initiatives
Trained and mentored new team members on laboratory testing, quality procedures, and food safety protocols
Applied statistical methods to analyze production data, reduce waste, and improve operational efficiency
Quality Control Technician, 1400 Pontiac Avenue, Cranston, RI 02920
United States Navy, Gunner’s Mate Second Class (E-5), 11/16, 11/20, Served aboard USS O’KANE (DDG-77) during an 8-month Western Pacific deployment supporting ballistic missile defense operations, Qualified in weapons, ordnance, and ammunition safety, handling, and transportation procedures, Certified in handgun, rifle, and crew-served weapons operation, maintenance, and safety, Supervised and supported 40+ command gun shoots as a qualified line coach, Trained and qualified 300+ personnel in weapons handling, safety, and marksmanship, Maintained accountability for a large weapons inventory and sensitive personnel records, Served as primary security reaction force member and ship’s armorer, Led MK 38 MOD 2 Machine Gun System maintenance and troubleshooting, overseeing mechanical and electrical systems