Jennifer Jones
Taylor
Summary
Experienced service coordinator with several years of responsibility in the field agencies. Extensive professional network of service providers and proven history of effective work.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Service Coordinator
Beztak
6350 Aldingbrooke Rd N
09.2021 - Current
- Coordinated resident service requests and maintenance schedules for timely responses.
- Managed move-in and move-out processes for new residents and departing tenants.
- Maintained accurate resident records using property management software systems.
- Facilitated communication between departments to enhance service coordination and resolve issues promptly.
- Managed vendor and contractor relationships to facilitate necessary services effectively.
- Addressed inquiries via email and phone calls, ensuring timely and accurate responses.
Leasing Consultant
Hartman and Tyner
Ann Arbor
05.2019 - 09.2021
- Assisted tenants with lease applications and rental inquiries.
- Conducted property tours for prospective residents and answered questions.
- Managed lease agreements and ensured compliance with company policies.
- Processed availability and scheduled property turns to ensure seamless transitions.
- Engaged with local communities during events to enhance brand visibility and attract potential tenants.
- Updated availability systems to ensure data accuracy.
- Enhanced and sustained advertising efforts to attract potential tenants and increase property visibility.
- Performed unit walk-throughs for move-in inspections and coordinated with the team for necessary actions.
- Maintained accurate and current records for monthly rent payments.
Service Technician
Hartman and Tyner
Ann Arbor
07.2017 - 09.2021
- Diagnosed and repaired HVAC systems to ensure optimal performance and safety.
- Conducted routine maintenance checks on equipment to prevent breakdowns and inefficiencies.
- Collaborated with team members to troubleshoot technical issues in a timely manner.
- Sweat pipes and installed new plumbing systems, enhancing operational efficiency.
- Executed daily property inspections, ensuring all grounds and buildings adhered to safety and operational standards.
- Installed counters and cabinets to enhance functionality and aesthetics in new unit renovations.
- Responded to emergency service calls promptly during and after hours, ensuring customer safety and satisfaction.
- Facilitated effective communication and ensured daily completion of paperwork.
Education
Associate of Science - Graphic And Digital Design
Washtenaw Community College
Ann Arbor, MI 09.2005 - 07.2007
Skills
- Service coordination
- Record maintenance
- Vendor management
- Communication
- Team work
- Adaptability
- Organization
- Customer Service
- Computer literacy
- Problem Solving
- Administrative skills
- Time management
- Problem solving
- Accurate recordkeeping
- Service monitoring and evaluation
- Telephone communication
- Proficiency in office programs
- Conflict resolution
- Self motivation
References
References available upon request.
Timeline
Service Coordinator
Beztak
09.2021 - Current
Leasing Consultant
Hartman and Tyner
05.2019 - 09.2021
Service Technician
Hartman and Tyner
07.2017 - 09.2021
Associate of Science - Graphic And Digital Design
Washtenaw Community College
09.2005 - 07.2007