Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Jennifer Jones

Miami,FL

Summary

Results-driven General Manager with expertise in operations management, team building, and customer engagement. Proven track record in analyzing sales data and implementing training programs to enhance service quality and operational efficiency.

Overview

6
6
years of professional experience

Work History

General Manager

Popeyes® Louisana Kitchen
Miami, Fl
06.2024 - Current
  • Oversaw daily operations, ensuring compliance with health and safety regulations.
  • Managed staff scheduling to optimize coverage during peak hours.
  • Implemented training programs for new employees to enhance service quality.
  • Analyzed sales data to identify trends and improve menu offerings.
  • Developed marketing strategies to increase local brand awareness and customer engagement.
  • Streamlined inventory management processes, reducing waste and improving cost efficiency.

Assistant Store Manager

NAPA Auto Parts - Genuine Parts
Miami, Fl
01.2024 - 06.2024
  • Supervised daily store operations, ensuring efficient workflow and customer satisfaction.
  • Trained and mentored new staff on company policies and customer service best practices.
  • Managed inventory levels, optimizing stock availability and minimizing discrepancies.
  • Implemented visual merchandising strategies to enhance product presentation and increase sales.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Assistant Store Manager

Oreilly Auto Pats
Shreveport, LA
09.2020 - 01.2024
  • Assisted in developing promotional materials, driving store traffic and boosting product awareness.
  • Analyzed sales trends to identify opportunities for process improvements and inventory management.
  • Collaborated with upper management on strategic planning initiatives to achieve business goals.
  • Resolved customer complaints effectively, enhancing overall shopping experience and retention rates.

Education

High School Diploma -

Fair Park High School
Shreveport
05-2000

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Timeline

General Manager

Popeyes® Louisana Kitchen
06.2024 - Current

Assistant Store Manager

NAPA Auto Parts - Genuine Parts
01.2024 - 06.2024

Assistant Store Manager

Oreilly Auto Pats
09.2020 - 01.2024

High School Diploma -

Fair Park High School
Jennifer Jones