Jennifer Judson
Queen Creek,AZ
Summary
Detail-oriented AR Specialist with a commitment to precision and teamwork. Experienced in managing accounts receivable processes and resolving billing disputes, contributing to improved cash flow and customer satisfaction.
Overview
7
7
years of professional experience
Work History
AR Specialist Team Lead
AMAC
Marietta, GA
12.2021 - Current
- Managed accounts receivable processes to ensure timely collections and minimize outstanding balances.
- Reconciled customer accounts, identifying discrepancies and facilitating prompt resolution.
- Implemented process improvements that enhanced accuracy of invoicing and payment tracking.
- Analyzed aging reports to prioritize collections efforts and streamline workflows.
- Developed training materials for new staff on AR procedures and software systems.
- Analyzed trends in payment patterns and customer behavior, identifying opportunities for process enhancements that would improve overall AR performance.
- Facilitated cross-functional collaboration between the AR team and other departments, promoting a unified approach to financial management within the organization.
- Assisted in the development of departmental policies and procedures to improve overall efficiency within the AR team.
- Maintained strict confidentiality of sensitive financial data and client information at all times, adhering to company policies and industry regulations.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests
- Interviewed and hired and trained new employees
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
AR Specialist
Simon Med Imaging
Scottsdale, AZ
02.2020 - 12.2021
- Managed accounts receivable processes, ensuring timely billing and collections for imaging services.
- Analyzed payment discrepancies, resolving issues to maintain accurate financial records.
- Collaborated with cross-functional teams to streamline billing procedures, enhancing operational efficiency.
AR Specialist
SERE Solutions
Mesa, AZ
05.2019 - 02.2020
- Processed and reconciled accounts receivable transactions to ensure accuracy and compliance.
- Trained junior staff on AR processes, enhancing team efficiency and knowledge retention.
- Managed a high volume of customer accounts while maintaining strict attention to detail, ensuring all transactions were accurately recorded and documented.
Education
Medical Billing And Coding
US Career Institute
Fort Collins, CO04-2019
Certificate of Technical Studies - Medical Assisting, Phlebotomy
Ultrasound Diagnostic School
Philadelphia, PA06-2002
Certificate of Technical Studies - Dental Assisting
Bucks County Technical School
Fairless Hills, PA06-1995
Skills
- Payment tracking
- Relationship building
- Strong client relations skills
- Client communication
- Payment plan negotiation
- Dispute resolution
- Aging reports analysis
- Claims processing
- Adjustment posting
- Data entry and management
- Statement issuing
- Billing dispute resolution
- Organization skills
- Teamwork and collaboration
- Customer service
- Precision and accuracy
Timeline
AR Specialist Team Lead
AMAC
12.2021 - Current
AR Specialist
Simon Med Imaging
02.2020 - 12.2021
AR Specialist
SERE Solutions
05.2019 - 02.2020
Medical Billing And Coding
US Career Institute
Certificate of Technical Studies - Medical Assisting, Phlebotomy
Ultrasound Diagnostic School
Certificate of Technical Studies - Dental Assisting
Bucks County Technical School