Jennifer Karnowski
Brainerd,MN
Summary
Experienced Systems Administrator with 4 years of expertise in design, development and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Highly proficient in implementing enterprise solutions for business applications in broad scale, web-delivered environments. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Systems Administrator
Cote Family Destinations
04.2022 - Current
- Involved in implementation of new software and hardware rollout for Point-of-Sale systems at multiple locations
- Performed hardware upgrade of physical servers
- Upgraded ESXi Hosts and vCenter servers from 6.0 to 7.0 and maintained
- Manage software and infrastructure for multiple locations
- Configure Mitel VoIP telephones and Teleworker features
- Manage Mi Voice and Call Servers
- Install and maintain P2P and Switch configurations
- Install and maintain Unifi Protect Controllers and cameras
- Manage a Hybrid Exchange environment with multiple on-prem Exchange servers
- Co-lead and configured complete SAN replacement
- Co-lead and configured complete host replacement with Dell blade servers running ESXi
- Manage multi-company server and infrastructure backups via S3 storage and backup software running on Synologys
- Updated and maintained DNS Mangement and domain health
- Maintain and configure domain controllers
- Oversee and work new software implementations
- Build and manage file and print servers
- Complete server OS upgrades from 2012 R2 to 2019.
Information Technology Specialist
Pequot Tool & Mfg., Inc.
07.2020 - 04.2022
- Research new technologies and provide training to staff across all departments
- Install, configure, and manage laptops, desktops, phones, and printers
- Created and updated IT support documentation and user guides
- Conducted onboarding and offboarding, including administering email and user accounts
- Investigate and respond to support requests via email, phone, and remote control software
- Managed virtual CAD machines via VMware software
- Built and maintained VMware software and licensing
- Participated in a company wide upgrade from analog desktop phones to VoIP phones
- Implemented and maintained Unifi cameras and Unifi Protect software
- Deployed and maintained Thin Clients running Ubuntu 20.04.
Cook
OAKLAWN TAVERN
02.2016 - 06.2020
- Responsible for cooking orders in a fast-paced, thorough, and presentable manner
- Cutting and preparing prep work for current and next shifts
- Washing dishes, sanitizing work stations, scrubbing equipment, cleaning hood vents, sweeping
- Stocking freezers.
Education
Associate of Applied Science - Computer Information Technology
Central Lakes College-Brainerd
Brainerd, MN04.2020
GED -
CROSBY-IRONTON SECONDARY SCHOOL
Crosby, MN12.2012
Skills
- Vendor Relationship Management
- Decision-Making
- Network Support
- Disaster Recovery
- Load Balancing
- Virtualization
- Scripting Languages
- Permissions and Access Control
- CompTIA Security Certification
- Incident Management
- Data Privacy Regulations
Certification
- VMware vSphere: Install, Configure, Manage [V7] - On Demand Content, 05/01/21, Present
- VSA Kaseya Certified Administrator, 07/01/22, Present
- CompTIA Security+, 08/01/23, 08/01/26, https://www.credly.com/badges/db7cb860-6c09-4bb4-babf-f84c434b01a8
- Cisco - Introduction to Cybersecurity, 12/01/22, Present
- Driver's License
Timeline
Systems Administrator
Cote Family Destinations
04.2022 - Current
Information Technology Specialist
Pequot Tool & Mfg., Inc.
07.2020 - 04.2022
Cook
OAKLAWN TAVERN
02.2016 - 06.2020
Associate of Applied Science - Computer Information Technology
Central Lakes College-Brainerd
GED -
CROSBY-IRONTON SECONDARY SCHOOL