JENNIFER KERSEY
Summary
Results-driven professional with a proven track record in building strong customer relationships and providing outstanding service. Excellent interpersonal skills and a genuine desire to help others. Excels at efficiently identifying and resolving customer issues. Eager to contribute creativity and problem-solving abilities to a fast-paced, dynamic work environment to make a significant impact.
Overview
29
29
years of professional experience
Work History
Director of Wholesale Sales
Cape Cod Winery
05.2021 - Current
- Increased wholesale revenue by developing and implementing effective sales strategies.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Real Estate Agent
William Raveis
01.2016 - 03.2020
- Advised and advocated for buyers and sellers on finding or selling a home in a competitive market
- Coordinated with lenders, home inspectors, escrow companies and more to ensure compliance to all contract terms
- Compared property values and sales to stay abreast of competitive market prices
Gift Shop Sales Associate
Chatham Bars Inn
04.2015 - 10.2015
- Educated customers about product options to exceed their experience
- Effectively executed visual merchandising and marketing initiatives
Owner, Hostesses
Anejo Mexican Bistro and Tequila Bar
01.2010 - 01.2013
- Hired and trained new employees
- Monitored employee performance to determine areas of success and improvement
- Assisted hosts and hostesses with seating of guests during rush times
- Used the point of sale, or POS, system to place orders and print checks
Home Based Travel Consultant
Garber Travel/Fcm Travel Solutions
01.2006 - 01.2011
- Assisted clients by arranging corporate travel arrangements
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Evaluated the customers' needs and provided service options to meet their requirements
Travel Consultant
Garber Travel
01.1996 - 01.2006
- Assisted clients by arranging corporate travel arrangements
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Evaluated the customers' travel needs and provided service options to meet their requirements
Education
Associates Degree -
Dean College
Franklin, MA12.1994
Skills
- Excellent communication and listening
- Excels at research
- Organizing and managing schedules
- Proficient with computers
- Works well with others
- Sales background
Timeline
Director of Wholesale Sales
Cape Cod Winery
05.2021 - Current
Real Estate Agent
William Raveis
01.2016 - 03.2020
Gift Shop Sales Associate
Chatham Bars Inn
04.2015 - 10.2015
Owner, Hostesses
Anejo Mexican Bistro and Tequila Bar
01.2010 - 01.2013
Home Based Travel Consultant
Garber Travel/Fcm Travel Solutions
01.2006 - 01.2011
Travel Consultant
Garber Travel
01.1996 - 01.2006
Associates Degree -
Dean College
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