Jennifer Nicholas
Coweta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Compassionate lay person with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
1
1
Certification
Work History
Administrative Assistant
Brighter Dimensions Counseling
10.2015 - 03.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Bachelor of Science - Interdisciplinary Studies
Liberty University
Lynchburg, VA05.2022
Associate of Science - Social Work
Tulsa Community College
Tulsa, OK05.2018
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Computer Proficiency
- Clerical Support
- Critical Thinking
- Strong Problem Solver
- Office Management
- Scheduling and calendar management
- Professional Communication
- Dedicated Team Player
- Verbal Communication
- Deadline-oriented
- Professional and mature
- Appointment Scheduling
Certification
- HIPAA Compliance: A Complete Guide, Alison - 4/2024
- Understanding Student Development & Diversity, Alison - 3/2023
- Mental Health Studies-Suicide,Violent Behavior, &Substance Abuse, Alison - 2/2023
- Operating as a Mental Health Support Worker, Alison - 4/2024
Timeline
Administrative Assistant
Brighter Dimensions Counseling
10.2015 - 03.2016
Bachelor of Science - Interdisciplinary Studies
Liberty University
Associate of Science - Social Work
Tulsa Community College
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