Jennifer Kidder
Roanoke,VA
Summary
Dynamic Sales Representative with a proven track record at Arrow International Inc, enhancing sales processes and fostering customer loyalty. Excelled in customer relationship building and territory management, achieving top performer status through strategic sales initiatives. Skilled in interpersonal communication and sales forecasting, consistently exceeding quotas by targeting high-potential accounts for sustainable growth.
Overview
16
16
years of professional experience
Work History
Sales Representative
Arrow International Inc
12.2020 - Current
- Streamlined sales process, reducing time from lead to close.
- Met existing customers to review current services and expand sales opportunities.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
Sales Manager
The Maridor
06.2018 - 12.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
- Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
- Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
- Increased referral business by consistently delivering exceptional customer service throughout the planning process.
Sales Associate
Cellular Connections, AT&T Wireless
05.2011 - 07.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Specialty Engraving
07.2008 - 04.2011
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
Education
Associate of Health Administration -
University of Phoenix
Arizona06-2007
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales Presentations
- Customer Retention
- Territory Growth
- Sales Forecasting
- Territory Management
- Promotional planning
Accomplishments
- Brought in 3 new customers from the competitor in a matter of 4 months
Timeline
Sales Representative
Arrow International Inc
12.2020 - Current
Sales Manager
The Maridor
06.2018 - 12.2020
Sales Associate
Cellular Connections, AT&T Wireless
05.2011 - 07.2014
Customer Service Representative
Specialty Engraving
07.2008 - 04.2011
Associate of Health Administration -
University of Phoenix
Similar Profiles
Neelam MaheshNeelam Mahesh
Sr. Director SQA and Product Compliance at Arrow InternationalSr. Director SQA and Product Compliance at Arrow International
Adrian CarrizalesAdrian Carrizales
Regional Sales Manager at Arrow-Magnolia InternationalRegional Sales Manager at Arrow-Magnolia International
Baxter Porter VIBaxter Porter VI
Sales Support Specialist at Arrow Electronics; Arrow ZEUSSales Support Specialist at Arrow Electronics; Arrow ZEUS