JENNIFER KLAGSBRUN
White Plains,NY
Summary
Punctual, retail sales professional focused on exceeding expectations and building customer loyalty. Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Results-oriented demonstrator with extensive experience providing skilled operations support. . Experienced File Clerk with 3-year history in high volume environments. Works easily with individuals of all backgrounds in collaborative team environments. Seeking to support business operations with advanced organizational and problem solving abilities.
Overview
22
22
years of professional experience
Work History
Demonstrator
Club Demonstration Services
Costco Port Chester, NY
08.2013 - 09.2014
- Demonstrator at Costco in Port Chester, NY through Club Demonstration Services.
- Greeted customers throughout day with a variety of products being sold in the store, wished customers a nice day , described product, asked patrons if they wanted a sample and tried to sell as much product as possible.
- Always acted polite and courteous.
- Set up food cart and cleaned up dishes at end of day.
- Followed-up with staff and customers regarding missing or needed information.
- Adhered to all related company policies and government regulations.
Mystery Shopper / Internal Auditor
Mysteryshopperservices.com
Westchester Fairfield
07.2005 - Current
- Did visits at retail establishments undercover, blending in with other customers, primarily for the purpose of monitoring and reporting on my perception of the "Retail Customer Service Experience" and writing an on-line detailed report.
- Required computer skills such as internet, typing, uploading photos and scanning.
- work at banks, restaurants, hotels, department stores, clothing stores, hardware stores, specialty stores, self storage facilities, movie theaters, gas stations, health care facilities, apartment communities, restaurants-EPMS Online, Intellishop, Freeman Group Solutions, Satisfaction Services, Ath Power, KSS, MPACT, Consumer Perspectives, Second to None-independent contractor- program designed to reward good employees and help train employees in need of training.
- Upheld confidentiality of all information.
Data Entry Clerk
Happy Kids
Mt. Kisco, NY.
.1 2005 - 03.2006
- Data entry work for personalized children's books, used Excel, printed out illustrated pages-took care of specialized printer.
- Upheld confidentiality of all information.
- Wrote documents outlining file management protocols.
SeasonalClairol Data Entry Clerk
Clairol, Inc.
Stamford, CT
03.2006 - 08.2006
- Data Entry for employee applications ,used Excel, worked in lab, assembled hair care kits -full time.
- Seasonal.
- Adhered to all related company policies and government regulations.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
Switchboard Operator
Unilever
Greenwich, CT
01.2005 - .1 -1
- Worked inter-office switchboard for 400 employee corporation.
- Took all calls, including international, routed calls to correct employee.
- Rang bell for each call-.
- Seasonal.
- Upheld confidentiality of all information.
Administrative Assistant
Bridgecom Inc
Valhalla, NY
01.2004 - .1 -1
- Handled administrative duties including filing, telephones and fax support Rearranged entire filing system, solo.
- Responded to internal and external requests for information.
- Tracked incoming and outgoing files and materials.
- Maintained physical and computer-based filing systems.
- Examined, categorized and sorted incoming documents.
- Implemented improvements to file systems and procedures.
- Located missing file materials.
- Prepared new files and assigned tracking identification numbers.
Box Office
IMAX
West Nyack, NY
01.2003 - 01.2004
- Box Office, Cashier.
- Ticket Sales in Palisades Mall, West Nyack NY.
- Key Holder- Responsible for reception, customer service, training, switchboard and ticket sales.
- Adhered to all related company policies and government regulations.
Education
A.B.A - Word Processing Specialist
Westchester Business Institute Mercy College
Associates Degree - undefined
Adirondack Community College
Skills
- Document scanning
- Data entry
- Meticulous attention to detail
- Critical thinking
- Time management
- business correspondence
- Professional demeanor
- Organizational skills
Timeline
Demonstrator
Club Demonstration Services
08.2013 - 09.2014
SeasonalClairol Data Entry Clerk
Clairol, Inc.
03.2006 - 08.2006
Mystery Shopper / Internal Auditor
Mysteryshopperservices.com
07.2005 - Current
Switchboard Operator
Unilever
01.2005 - .1 -1
Administrative Assistant
Bridgecom Inc
01.2004 - .1 -1
Box Office
IMAX
01.2003 - 01.2004
Data Entry Clerk
Happy Kids
.1 2005 - 03.2006
A.B.A - Word Processing Specialist
Westchester Business Institute Mercy College
Associates Degree - undefined
Adirondack Community College