Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Knight

Burlington,NC

Summary

I am a great team leader and team player that strives to always do my best to efficiently complete tasks. I am highly-motivated with the desire to take on new challenges. I am dedicated, adaptable, detail-oriented, punctual, and have exceptional interpersonal skills.

I have well over twenty years of Supervisor experience in conflict resolution and problem solving. I began my Law Enforcement career to help people and make a difference in my Community.

Once I retired from Law Enforcement I decided to join the Dental field. I am thoroughly enjoying the Patients and building relationships and knowing that I make a difference each day.

Overview

22
22
years of professional experience

Work History

Front Desk Patient Coordinator

Fuller Dental Practice
Burlington, NC
06.2023 - Current
  • Greet patients and visitors upon arrival, ensuring they feel welcomed.
  • Complete patient check-in, verifying insurance information and collecting co-pays.
  • Scheduled appointments for patients utilizing Dentrix records system.
  • Provide assistance to patients with questions regarding their accounts or bills.
  • Process payments from patients via cash, check or credit card transactions.
  • Perform basic administrative duties such as copying documents, faxing forms and preparing letters.
  • Verify insurance coverage prior to scheduled appointments, informing patients of any out-of-pocket expenses that may be incurred during their visit.

Lieutenant

Alamance County Sheriff's Office
Graham, NC
02.2006 - 01.2023
  • Used investigative sources to gather information related to citizen complaints.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Proficient in detailed report writing.
  • Supervised up to eleven staff members including Office Secretaries, Patrol staff, and civilian Officers.
  • Excelled in numerous Divisions such as Patrol, Criminal Investigations, Animal Control, and the front desk of the Alamance County Sheriff’s Office.

Deputy Sheriff

Orange County Sheriff's Department
Hillsborough, NC
12.2001 - 02.2006
  • Arrested and transported suspects or prisoners to jail or court to maintain custody.
  • Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
  • Served warrants, subpoenas and summonses, encouraging adherence to legal proceedings.

Education

High School Diploma -

Water M Williams High
Burlington, NC
06.1996

Some College (No Degree) - Criminal Justice

Alamance Community College
Graham, NC

Skills

  • Reliable
  • Trustworthy
  • Leadership skills
  • Detail oriented
  • Proficient typing
  • Ethical
  • Exceptional Customer service

Timeline

Front Desk Patient Coordinator

Fuller Dental Practice
06.2023 - Current

Lieutenant

Alamance County Sheriff's Office
02.2006 - 01.2023

Deputy Sheriff

Orange County Sheriff's Department
12.2001 - 02.2006

High School Diploma -

Water M Williams High

Some College (No Degree) - Criminal Justice

Alamance Community College

Similar Profiles

CREATE PROFILE
Jennifer Knight