Jennifer Knox
Buzzards Bay,MA
Summary
Dedicated, Registered Dental Hygienist with experience in both receptionist duties and dental assisting. Experienced in patient care and sterilization techniques. Proficient in infection control and oral hygiene education, contributing to a positive patient experience and seamless workflow. Ready to leverage skills in a dynamic dental practice.
Overview
5
5
years of professional experience
Work History
Dental Receptionist
Sunshine Endodontics
Miami, FL
01.2019 - 07.2021
- Scheduled patient appointments using practice management software to optimize daily workflows.
- Managed patient records ensuring compliance with privacy regulations and accuracy in data entry.
- Facilitated effective communication between patients and dental staff to enhance overall patient experience.
- Processed insurance claims and verified coverage to streamline billing procedures for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Helped patients complete necessary medical forms and documentation.
Dental Assistant
Gentle Dental Brockton
Brockton, MA
05.2018 - 01.2019
- Assisted in patient preparation and comfort during dental procedures.
- Maintained accurate patient records and updated treatment plans.
- Supported dental team in chairside assisting during various treatments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
Dental Assistant
Highland Dental Group
Fall River, MA
05.2016 - 05.2018
- Sterilized instruments and ensured compliance with safety protocols.
- Managed inventory of dental supplies and placed orders as needed.
- Educated patients on post-operative care.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
Education
Associate of Science - Dental Hygiene
Cape Cod Community College
West Barnstable, MA05.2026
High School Diploma -
Diman Regional Vocational Technical High School
Fall River, MA05.2018
Skills
- Phone and email etiquette
- Dental terminology
- Appointment scheduling
- Maintaining cleanliness
- Patient scheduling
- Patient documentation
- Treatment room setup
- Sterilization techniques
- Infection control proficiency
- Impression taking skills
- Oral hygiene education
- Restorative procedures
- Endodontic procedure assistance
- Dental radiography
- Friendly and outgoing
- Appointment confirmation
- CPR certified
- Sterilizing procedures
Timeline
Dental Receptionist
Sunshine Endodontics
01.2019 - 07.2021
Dental Assistant
Gentle Dental Brockton
05.2018 - 01.2019
Dental Assistant
Highland Dental Group
05.2016 - 05.2018
Associate of Science - Dental Hygiene
Cape Cod Community College
High School Diploma -
Diman Regional Vocational Technical High School