Summary
Overview
Work History
Education
Skills
Timeline
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Maleyna Galeano

Central Islip,NY

Summary

Responsible employee with background in hospitality industry. Skilled in managing high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.

Overview

3
3
years of professional experience

Work History

Hostess/Expeditor

Prato 850
03.2022 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.

Assistant

Lady Alpha Contracting
01.2022 - 01.2024
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Babysitter

Crespo Family
06.2021 - 12.2023
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Education

Central Islip Senior High School
Central Islip, NY
06.2026

Skills

  • Customer Service
  • Payment Processing
  • Effective Multitasking
  • Detail Oriented

Timeline

Hostess/Expeditor

Prato 850
03.2022 - Current

Assistant

Lady Alpha Contracting
01.2022 - 01.2024

Babysitter

Crespo Family
06.2021 - 12.2023

Central Islip Senior High School

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Maleyna Galeano